I wouldn't say getting paid $20 some bucks a corner to remove the wheel, dismount the old tire, replace the valve stem, mount the new tire, balance the tire and put the wheel back on the car is paying good money.I'd raise hell, then fix it myself. It's really sad when you pay good money to have work done, then have to check and often correct it. Sadly I'm not surprised, it seems to be a trend especially with automotive maintenance and repair work. There are some great mechanics out there, a few of them are members here. Having said that for every good mechanic there's probably ten hacks!
Its in the small print on the tire receipt of every tire install I have ever gotten. The lawyers require it. It says have the lug nuts retorqued within 10/20/50 miles or similar.I’m seeing a lot of responses but have to say I disagree. If rechecking the lugs is required for proper tire install, they should notify the consumer.
That is for sure!Years ago I would let a place like Discount Tire mount wheels for me without checking their work later, but these days I check everybody's work. It's an investment in your safety. Go buy a torque wrench. Until then, use your socket wrench to snug them down. We're no longer living in a world where you can put your safety in somebody else's hands.
Yep, in the time you've spent creating this thread, fretting, hand-wringing, calling, complaining, driving back to DT and now waiting, you coulda rotated your tires 10 times over, changed the oil for 5 of your neighbors and mowed the front and back yard.The car drive fine this morning to DT. Sitting here waiting. Is it possible for the issue only to present after the tires heat up?
I couldn’t find that on the paperwork anywhere. I’m not saying your wrong, I’ll have to re read a third time.Its in the small print on the tire receipt of every tire install I have ever gotten. The lawyers require it. It says have the lug nuts retorqued within 10/20/50 miles or similar.
Get you a cheap torque wrench from Harbor Freight for like $20. They get surprisingly good reviews. And the proper size socket is $4.
Riding with the lugs loose can damage the nuts, lugs, and the rim. So have them inspect everything and replace any damaged parts.
Some people are happy with subpar work, I’m not one of those people.Yep, in the time you've spent creating this thread, fretting, hand-wringing, calling, complaining, driving back to DT and now waiting, you coulda rotated your tires 10 times over, changed the oil for 5 of your neighbors and mowed the front and back yard.
That said, it's your time and your kidney cells lost to stress, and I do support your right to spend it as you choose.
Good luck! And let us know what they find!
As the masked man said in The Princess Bride, "Get used to disappointment."Some people are happy with subpar work, I’m not one of those people.
Don't think it would be the tires heating. I believe years ago DT had a spate of stripped lug nuts. I use DT also and noticed them using a hand tightened torque wrench vs. the air compressed wrench last time I was in.The car drive fine this morning to DT. Sitting here waiting. Is it possible for the issue only to present after the tires heat up?
There isn’t one, I checked. But no.In all of this did you ever just pull the lug wrench out of the trunk and give them a tug?
OK fine, but that is still not an excuse to do shoddy work. If a person is not happy with their job or salary then they should find another job. They were hired to do a job properly, they chose to work at the tire shop for the wages offered. I guarantee you no one held a gun to their head and forced them to work there. Doing shoddy work is unacceptable, especially when it is working on something that can cause harm or death if done improperly.I wouldn't say getting paid $20 some bucks a corner to remove the wheel, dismount the old tire, replace the valve stem, mount the new tire, balance the tire and put the wheel back on the car is paying good money.
Wow! To be fair, you don't know the circumstances of what exactly happened.OK fine, but that is still not an excuse to do shoddy work. If a person is not happy with their job or salary then they should find another job. They were hired to do a job properly, they chose to work at the tire shop for the wages offered. I guarantee you no one held a gun to their head and forced them to work there. Doing shoddy work is unacceptable, especially when it is working on something that can cause harm or death if done improperly.
You missed my point. 2010 Civic said $20/ tire is not big money, I agreed. But if getting paid $20 per wheel is not satisfactory and a person is rushing through the job and allowing cars to roll out of the shop that are dangerous then they shouldn't be doing that job. It's really that simple. FTR I made mistakes, none that put a person in danger though.Wow! To be fair, you don't know the circumstances of what exactly happened.
Everyone seemingly wants to infer deliberate malice at worst or personal incompetence of the tech at best. But it could have been their top tech who was managing 5 new hires, dealing with an irate customer who strolled in the bay fuming, covering phones and then got called away because the DM was on the phone wanting to know why the store was receiving poor ratings all while not providing enough payroll resources and failing to understand we're still in a climate where no one wants to work and EVERY place is hiring right now.
I know I created an extreme example but the few times I've been in DT I watch those guys (read: KIDS because that job has about the same age requirements as an NFL running back) huffing and humping. It's not an easy job and they're CRANKING vehicles through because they have to. The line is never-ending and the waiting room is always full of people who have never turned a wrench and don't know or care what it takes.
STUFF HAPPENS. Some allowance for human error has to be given. In OP's case he was inconvenienced but no one was hurt and it seems DT tried to make it right, which is what matters.
Now, if you've NEVER made a mistake in your life, by all means I'll be first in line so you can throw rocks at me.
I seem to recall something about walking a mile in a man's shoes.....
If I were a betting man I'd bet 90% of BITOG users couldn't last a week in the DT bay crouching, lifting, throwing, mounting tires all day AND I'd bet in that week there would be at least ONE vehicle where they'd forget to get EVERY SINGLE lugnut with a torque wrench
Stuff happens. Doesn't mean you're incompetent, only that you're human.
Actually, you completely missed my point (plus that tech isn't seeing that $20 per wheel, he's probably seeing $16 per hour). BUT THAT'S OK! We can agree to disagree! Onward!You missed my point. 2010 Civic said $20/ tire is not big money, I agreed. But if getting paid $20 per wheel is not satisfactory and a person is rushing through the job and allowing cars to roll out of the shop that are dangerous then they shouldn't be doing that job. It's really that simple.
Then we both missed each other's point.Actually, you completely missed my point (plus that tech isn't seeing that $20 per wheel, he's probably seeing $16 per hour). BUT THAT'S OK! We can agree to disagree! Onward!