Lol... ya member donald mentioned similar experiences... not sure where you guys go, or if there just particularly honest at the place I go but not how it works there. You stay in your car and tv screens show you exactly what the guys are doing under the car and hood. But totally get ya if you prefer DIY...No thanks! The great Canadian oil change for me is in my own garage. Not letting anyone else near my drain plug besides my teenage son.
I'm using a fumoto drain valve and Fram Ultra, so I change the filter in the warmer months and leave it on for the winter. Need to change out the VWB soon, so it will only be a drain and fill in the caravan this time of the year.
To the OP, buy your Pennzoil Platinum or ultra when on sale and do it yourself if you can. Get yourself the filter of your own choosing and sleep easy. Learn how to check your own fluids and crawl underneath for leaks. Too many of these places do the old upsell routine and a cheap oil change and it becomes a $150 service (you need a new cabin filter and new air filter etc).