He's talking about an electric furnace rather than a heat pump.It’s the magic of a working gas that makes a heat pump extract an extra 200% to 300% and maybe 400% under the right conditions. How do you extra heat from thin air when the temp is 30 F? The coils are 5 degrees F and the 30 F heat heats the fluid in the coils. You then compress the gas to a hot temp and exchange the heat to the indoor circulated air. Bingo. Efficiencies way more that 100%.