Originally Posted by Wolf359
My only real question is did you measure all 4 brake pads?
5mm was the lowest of the four brake pads up front.
I removed all 4 rear brake pads and cleaned the bracket clips so each rear pad was also measured.
Originally Posted by DuckRyder
IME Honda dealers don't remove wheels for the "Courtesy Inspection". So they are trying to measure through the wheels or from behind the wheel... I ofter wonder how many actually have a gauge suitable for such measurements.
I'd lean toward careless measurement or out right estimation before willful and intentional misinformation.
FWIW, Honda dealers around here say Honda "requires" them to do a "Courtesy Inspection" unless the customer definitively declines.
I just rechecked the invoice and apparently, the dealer also installed 4 new tires during this visit. So yes, the tires were off the car.
Originally Posted by Kira
Just a side note here.
We're all willing to condemn any "up-sell" but you gotta consider two things, maybe more.
1) The up-sell here isn't too egregious given the age and thinness of the pads AND that the OP was in the shop already.
2) Imagine trying to explain to customer after customer the small variances among in-use parts in order to explain / excuse the bit of waste which is going to occur with timely maintenance.
It adds up to many cars being neglected.
You bring up valid points. However, they should have mentioned that the rear pads may/may not make it to the next service and for the sake of convenience, the customer should consider doing them today.
Originally Posted by UncleDave
Where is the rivet?
One typically can't simply measure to the bottom of the pad -
Typically there will be at least 2 mounting holes the there will be a rivet sticking up a few MM.
If you measure the distance to the top of the rivet how close was the dealer then?
UD
No rivets are present on these pads. These are "bonded."
Originally Posted by HowAboutThis
You can't just machine the rotors and put the same pads back on when you have an issue like that. Well, you could, but if a mechanic offered that as an option to me if I had warped/vibration when braking, I'd wonder if he cared fully about my safety.
From an OEM standpoint, rotors can be machined (on-car) as long as the rotors are above minimum thickness. Every OEM has taken this position. While I agree with you on this position, this is technically not true; the rotors can be machined and placed back into service.