It was my understanding that the insurance industry was never designed to have the premium a customer pays as a method to generate direct profits. It was reported an insurance company's goal is to pay out in claims exactly what the insurance company receives in premiums.
Where an insurance company is designed to make profits, is in the investment of their customers premiums, before the company pays out claims. So, a three percent profit is likely a normal, healthy, predictable profit for an insurance company. For an insurance company, it is not exclusively the profit margin that is measured, but the net annual profit.
Fictious simple example:
- BITOG insurance receives $10 billion USD in premiums annually.
- BITOG insurance company invests $10 billion USD annually and receives ROI of $700 million dollars
- BITOG insurance has non claim administrative expenses of $300 million
- BITOG insurance pays out $10 billion USD in claims
- BITOG insurance makes a net profit of $400 million USD, yet paid out 100 percent of the premiums collected in claims
Nice $400 million-dollar net profit without having to manufacture anything, not having to transport anything, etc.
This is what the insurance industry is all about, using other people's money for free to make a ROI.