Amazon reviewer may get sued over his review

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Oh man, [censored] in the reviews. Love it.

Unfortunately Mediatek is a massive semiconductor company that is somewhat of an unknown name, and this is 100% negative publicity.
 
This country has needed serious tort reform for going on 50 years now. Getting way out of hand. I bet there are so many lawyers in [censored] that the devil has started a Bar Association down there.
 
Of all the reviews, 802 out of 2864 are 1 star (lowest). That's 28% of all reviews in the lowest category. I can see why the manufacturer is touchy. However, if their customers are to be believed, they would be better served spending money on product improvement instead of attorney's fees.

I hope this guy prevails.
 
The review from "TheDude" had me laughing. What a piling on. I think the seller is regretting sending that letter.
 
Originally Posted By: Volvohead
This is just incredible:

http://www.nationaljournal.com/tech/this-guy-may-get-sued-over-an-amazon-review-20140507


If it didn't work as expected then simply return to Amazon within 30 days to get full refund.

"In his review, which has since been edited, the man made several allegations, including that many of the positive reviews about the product on Amazon might be fake and that the router itself was "identical" to a router from a different company."

There is no way to know if other reviews are true or fake, if he didn't have concrete evidence one way or another then don't say anything like that.

How does he know Medialink router is "identical" to a router from a different company ?
 
Rebranded or rebadged is the better term. What I am more curious about is how they got the guys address or email? Or did they just PM him on Amazon? Either way, that company will be in a world of hurt, since last thing Amazon wants is to be in bad spotlight.
 
Very strange the way the ratings are skewed to either 5 star or 1 star with only 17 percent of the ratings in between. Either this is a love it/hate it router, there is a campaign to hit it with really bad (or really good) reviews to purposefully skew it. Can anyone think of another reason the rating curve would be so peaked on the ends?
 
Considering it is an electronic item, it could either be by people not knowing how to use it (have seen that on newegg), but given their stance, it seems more like someone got paid for reviews. Nowadays you can buy youtube views/comments/likes; facebook and twitter accounts, so it is certainly not far fetched. Also, several years ago, I remember reading article about companies getting paid by top sport brands for spreading negative feedback on message boards about others.
 
I love how folks expect a $15 router to actually work. I would have expected a higher amount of negative reviews however when you make a product cheap enough people put up with junk or shortcomings and postive reviews come out.
 
Originally Posted By: rjundi
I love how folks expect a $15 router to actually work. I would have expected a higher amount of negative reviews however when you make a product cheap enough people put up with junk or shortcomings and postive reviews come out.

It's 50 bucks on Amazon, and then "apparently" the same model sells elsewhere for $15.
 
People cannot use the (semi) anonymity of the Internet to slander and libel. It's that simple. I've been on the receiving end of such a "review" when one of my novels got a 1-star review on Amazon by a person who stated right up front that he had not purchased nor read my book, but based on the description he accused me of plagiarizing another novel (which I'd never heard of) and then called me a liar and a thief. I reported the "review" to Amazon but it took them over a year to finally remove it.
 
G-Man, that may be right. And the law does provide a remedy in many instances for defamation.

But that is not the message that seems to be coming out here.

What people seem to be taking away, at least from reading their massive responses, rightly or wrongly, is that this vendor will threaten and sue bad reviewers of their product.

The validity of the review is being transcended by outrage of that larger response.

But to any company that relies on public perception and reputation for sales at retail, this kind of a result is pure poison.

As I mentioned in my OP, this really is the Streisand effect in action.
 
These articles might sum it all up:

http://www.tekrevue.com/mediabridge-lawsuit-online-reviewer/

http://hothardware.com/News/Route-This-L...table-Results-/

I raise the whole incident here at BITOG, because we all in our own ways, even at places like BITOG, express our thoughts and opinions about companies' products and each other, often publicly. BITOG IS an opinion forum. We all confront the same issues here.

Protection against defamation needs to be balanced against the right for fair expression of reasonable opinion. Yet many folks see it differently as David and Goliath. And therein lies the tension.

Just my take, but sometimes for a vendor or company, the goodwill costs in trying to suppress even what may be a defamatory consumer statement may far outweigh the benefit of its removal.

There is a real possibility that this vendor is going to suffer catastrophic market damage as a result of this incident. Amazon may independently investigate some of the more serious allegations. If the negative reviewer is proven true, the damage to this company may only dramatically escalate, and perhaps publicly so. None of it can be good for business.

But the next question to me is: What was this attorney thinking in guiding his client in this fashion? The Streisand effect has been well-documented, not just among attorneys. Was that possibility and all the rest contemplated in taking these steps?
 
Have had a Cisco (Linksys) wireless N router a long time. Bullet proof and trouble free. Personally, I believe you get what you pay for.
 
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