Alternator / Charging Issue Help - 2022 Lexus ES 350 F-Sport

Joined
Oct 25, 2022
Messages
31
Location
Alberta, Canada
I have a 2022 ES 350 F-Sport with 167,000kms (just over 100K miles). Today, on the way home from about 300kms away, the car started to ding intermittently and “tried” to show a warning light and message, but it would go away immediately. After driving about 20km, a warning message started showing up: “charging system malfunction…” Then, it said “warning high power consumption” and proceeded to cut back on my climate control. The nearest town was about 40kms away, I was doing 125km/hr (about 80mph), so I cut back the stereo, ventilated seats, no lights, no maps, etc. I barely made it to that town, after losing power electric steering! Anyways, a Canadian Tire is right on the border of the town, right off the highway, pulled into it and shut the car off.

The mechanic came out with a booster pack and voltmeter and said it’s the alternator right away. They have non in stock, the nearest Lexus dealer is close to my home, about 200kms away still. I called Lexus roadside assistance, and did eventually get it towed. Took a loooong time…. But Lexus said there are no alternators in all of Canada, they are back ordered and no ETA!

I paid the towing company extra to take it to my home, as otherwise the car would just sit on the dealer lot and I have a bunch of work stuff in it. My reasoning is that I could put a battery charger/maintainer on it for a few hours and start it up and perhaps drive it with the remaining charge in the 12V battery to the dealer or mechanic shop. So, after getting home, hooked it up to maintainer, wife had some supper ready and a cold beer (thankfully), after went out and my curious neighbour came over and I started the car with him holding a voltmeter on the battery terminals. It had gone from 11.8V to 12.4V after charging for a couple hours, but then after starting, a few warning lights on the dash, voltage dropped immediately to 11.9V. Turned the car off, and have the maintainer hooked on it right now and will leave it overnight.

Questions:

1. Is this the alternator, or perhaps some other aspect of the smart charging system? Or are they integrated?
2. Could this be the battery? I personally don’t think so, as it got me about 80km from what I think was a full charge… and it does appear to charge up with the maintainer outputting 1.5amps.
3. Could this be something else? Car has been flawless and meticulously maintained by myself.

Thanks in advance for your help!
 
It would be easy to rule out the battery; take it out and go have it tested. That should narrow the focus of your quest.

As you have so many kms (miles) on it, I'm going to assume it's out of warranty? If warranty is not in play, then while not shop online places like Rock Auto, etc for a new alternator?
 
Thanks for the replies.

This am, after the battery charged overnight, I read 12.62V, started the car. It seemed like a weird noise coming from the alternator area, but maybe that's what my brain wanted to hear... not sure. Took a brief video, but after replaying the video, it didn't capture any weird sounds. Belt looked in good condition (original @ 167,500kms), and I had actually planned to replace it this weekend at home. The voltage with the car running read 12.53V and then quickly dropped to 12.43V before I asked my wife to turn the car off - was running for about 45 sec. So, I don't think its a battery. Warning lights still on: parking assist unavailable, charging system malfunction and maybe others, I didn't get to see, cause I was mostly in the engine bay with the wife in the drivers seat.

I went to the dealership, with my car still at home and battery on charge. Their are no alternators in Can or US, back-ordered, no ETA. Its part #27060-0P440, same as for a 2019-21 Avalon and 2019-25 ES 350. No reman available either. Part cost is just over $1000 CAD, 4.5 hrs labour (@ $200 CAD/hr), plus a diagnostic fee of $200. I'm hoping they give me a break on some of this. I had purchased a serpentine belt, coolant and ATF to do these at home myself (drain & fills), but will at least get the dealer to do the new serpentine belt and they have to remove the radiator, so they are doing a coolant drain and fill anyways. Just don't know when the part will arrive, but they have been kind enough to schedule a loaner for next Wed, and I will try to drive the car to the dealer under charged battery power alone - its only about 7 kms away from my home.
 
Is there a shop that rebuilds starters and alternators in your area? Google it…🤞
There is, I called them and the problem is that I can only drive my car a short distance under only battery power (without the alternator), plus there’s all these crazy warning messages…

They said I can take the alternator out and bring it to them, but as a DIY guy, I kinda need help to figure that out, with a video or good set of diagrams. There is only 1 video on YouTube I could find () and it looks pretty complicated, more than my skill level is.

So, to pay a mechanic to remove it, rebuild it and then reinstall it…. I don’t know. A new one comes with a 2yr warranty from the dealer. Seems like I’m stuck with a new one. Even a reman, I was reading about it and not confident due to the smart charging system and electrical complexity. What really frustrates me is that I thought Lexus was “the best” in quality. Otherwise, we are all a “Made in Japan” Mazda family with no issues…..
 
Do what you need to do. However you could drive/tow it to your favourite shop, have them remove the alternator, and then you deliver it to the rebuild shop. Return with the rebuild and have your shop do the re-install. Gonna need a new battery too…😑
You ARE driving an awesome vehicle, that is however, a machine made up of finite components.
 
Well, finally got the car back from the dealer. Drives real good again. They gave us a ‘24 ES 300h ultra luxury loaner, and to be honest, my ‘22 F-Sport seems way more solid. Had my wife drive it this evening, as she drove the loaner more than me (I took her ‘16 CX-5), and she said the same thing too. Look forward to many more km’s! They did a coolant D&F as well, as they had to remove the radiator. The bill showed 2 4L jugs of coolant. I had planned to do an D&F myself, and had bought the coolant, but maybe I could wait until next year? Any thoughts?

Also, they tested the battery and said it checked out fine. I am still debating buying a new one from Costco. Any recommendations on replacing the battery? The one in right now is factory, I have 167,500kms (just over 100,000 miles) and the car will be 3 yrs old in 3 weeks.
 
Should have clarified, they replaced the alternator… that’s why they had to remove the radiator. I paid considerably more for an OEM. It’s warrantied, parts & labour, for 2 years / 40,000kms, but I will use up the kms much quicker. Hope it lasts at least 165,000kms!
 
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