Advance Auto Parts' website - annoying!

[mrsilv04]

Originally Posted By: NHHEMI

So go to aap.com and in the search window don't enter 5422 but rather ngk 5422. It will pop up showing an NGK plug and it will give you a box to enter a zip code to check store availability.


That all works, except that Advance Auto Parts' website isn't aap.com.

 

[NHHEMI]

Originally Posted By: mrsilv04
Originally Posted By: NHHEMI

So go to aap.com and in the search window don't enter 5422 but rather ngk 5422. It will pop up showing an NGK plug and it will give you a box to enter a zip code to check store availability.


That all works, except that Advance Auto Parts' website isn't aap.com.


I know that. We all call them AAP so I was just saying go to their site rather than typing in the full address. Didn't mean to mislead anyone. Figured the OP who I was responding to already had the address based on what he posted.

 

[The_Jeff]

You also sometimes get linked to advance's website by google shopping ("froogle") searching for your part #. (Also you can sometimes be pleasantly suprrised and find it on closeout!)

If you have a car in your "advance garage", clear your cookies and try again. They sometimes complain about some other random part not fitting your car.

I've succesfully bought outdoor power equipment belts, motorcycle batteries, and other wierd stuff with 40% off online.

Right now I'm fighting the website customer service people over a battery core charge the store didn't correctly process. (And I knew they wouldn't when the clerk was trying to edit the online order, without success, then he told me he'd fix it later). This happened before one too and it took my credit card charge back to fix the problem.

 

[Vstrom]

I too am frustrated by auto parts websites that demand a vehicle to look at a generic part.
I order a lot online with AAP to get the discount but I ran into a quirk recently-
ordered some stuff for my truck and found if I spent a little more I could get $40 off, so I ordered some shocks for my son's truck and got them almost for free with the discount.
Problem is I screwed up and bought the front shocks when I meant to order the rear shocks.
No problem- I'll exchange them at a store. WRONG.
Go to store to swap for the rear shocks which are the SAME price.
They won't swap. They will refund what I got them for online, and then resell me the rear shocks for considerably more! Remember now they are the exact same price normally.
End result I took the refund and they lost a sale.
Great thinking there AAP.

 

[Schmoe]

I'm with you on that. PITA.

 

[buickman50401]

Originally Posted By: sayjac
In my experience the site works very slowly on older computers and/or slower internet connections. As similar has been discussed on the promo board previously, iirc eljifino(member) said something about the java content of the AAP site.

Its not just older computers. It seems the java coding they are using is somewhat atrocious. None of my machines are brand new but they are new enough (3GHz Core 2 Duo w/ 4GB RAM running Vista and a 2GHz Pentium Dual Core w/ 4GB RAM running Win 7) and they still hang more often than they should when loading product results.