- Joined
- Nov 29, 2009
- Messages
- 7,293
So the A/C went out Thursday evening and I scheduled someone to come out on Monday. They said it needed a blower motor and they had to order it because it was a variable speed motor which he didn't have at the moment, but he could have it the next day. Fine, so he comes back out and they give me a two hour window this time instead of a 4hr window. Now the bad part, he goes up there for about an hour gets the old blower out, then opens the box with the new blower motor and realizes they sent them the wrong one. So I call the office in the morning to see what happened, turns out they were shipped the wrong part, ordered the wrong part? Idk. Now the lady at the office is saying well due to covid we don't really know when this part is going to arrive, it could be today or it could be two or three days from now. So now they have my air conditioner apart up in the attic, they've already charged my credit card and I have no blower motor. If this part doesn't get in by Friday I'm about to have them come back out here and put it back together with the old motor and refund my money so I can call someone else out here. Is this unreasonable?