We were shopping for one for the last few months but came to the conclusion that maybe it's not the same kind of reliable Mazda that we are used to owning.
2026 JD Power U.S. Vehicle Dependability Study Results
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OVERKILL
$100 Site Donor 2021
Why? These would be 2022/2023 trucks (study runs for 3 years), I assume a blend of Classic DS and DT with the 3.6L and the HEMI. We have an extremely early build DT and it's been pretty good. Honda's 1.5 "the oil maker" has been problematic and Mazda has issues with the CX-60, which I'm sure hasn't helped them.
The RAM was the best ranked large pick-up:
Probably. What were the offerings around that time, just the Pacifica and Durango?
I said bring the Spark back as sub 20k. I know full well whenever they say sub 20k or sub 30k they really mean $19,995 or $29,780. I think with a car the size of the Spark it could be done for that price. The real question would anyone buy a subcompact anymore?
Chevy could be lowest is Spark mid tier is Volt and highest is Bolt.
But if they brought the Spark back as a crossover I would never buy one.
The list is NOT perfect, never will be
BUT fuzzily is correct and not the entire reason I'm avoiding Volvo and VW and Jeep.
PS EDIT: The surprise to me is MB
BUT fuzzily is correct and not the entire reason I'm avoiding Volvo and VW and Jeep.
PS EDIT: The surprise to me is MB
Agree.
When I worked in the auto industry, we chased these sorts of scores heavily. IQS more so than the Durability survey. Some years, my company paid JDP extra money for a supplemental IQS-type survey on our vehicles, with the hope of fixing problems early. Regarding VW/Audi, they consistently rank poorly. This, plus oftentimes negative word of mouth, keeps me from buying one.
OVERKILL
$100 Site Donor 2021
I suspect Jeep and Mazda have the same problem, and that is certain models, or sub models, dragging down the score. I know the 4xe system hasn't been good for scores in this sort of test, lots of teething pains, and I believe Mazda has the same issue with their PHEV.
There's a reason when my parents were shopping I steered them toward something with the basic HEMI and no start/stop or hybrid arrangement.
Mazda..........my problem with Mazda I readily admit it is my own problem...........whenever I look at their new offerings......the accessories, guts, supports, hoses, everything appears low bidder. Subaru similar and I owned a 2014 WRX hatch (wow that was 12+ years ago already). 5 speed transmission weakness there.
It's my own psychological problem. Not sure there is a cure!
If I had to pick a purely gas car Mazda would be near the top of the list, albeit the tiny screens far away at the top of the dash bother me. They finally fixed this in the new CX-5 though.
But it's truly incredible what Mazda accomplishes given that they are 10% the size of Toyota. They make nice driving, nice looking in and out (minus tiny screens although some people love that), VERY reliable, affordable vehicles that feel much better to drive and sit in than their price point suggests.
That said making their own PHEV tech was a HUGE mistake IMO. I mean it's great they are trying stuff but I just don't think they have the resources in terms of R&D and software development to do a good job with it. I'm not saying Mazda PHEVs are bad but every review and every post about it online is that they are buggy and not as smooth as other PHEV systems.
Obviously they partner with Toyota for their HEVs so that would have been a logical thing to use in their PHEV technology as well, but other people have PHEV know-how - Ford (although the roots of Ford's hybridization efforts came from Toyota), GM (not currently in the US but they basically invented the segment and still make them in other markets), even Nissan/Mitsubishi and I'm sure they'd LOVE to sell PHEV technology to Mazda and would probably give them a good price.
Sorry to have quoted you, I know you know all this, but more just general food for thought. They should have used PHEV tech from Toyota and focused the effort into moving from a 6-speed auto to an 8-speed auto in their gas cars.
Mostly just the tech broke
OVERKILL
$100 Site Donor 2021
My parents still get confused by the tech in the Jeep, it's a LOT, they came from a 2000 Expedition, this thing is like the space shuttle in comparison. Dad is learning, but it's a slog.
My dad has accidentally turned on the night vision, then couldn't get back to the gauge cluster, and the other day he accidentally used one of the paddle shifters, which he forgot existed, or how they functioned, so called me that it was revving high, and I had to walk him through holding the right paddle down for 3 seconds to disable it. I believe I can turn them off in the menu, which I think I'll do for him, since he's never going to use them.
That said, they've fully mastered the heated/cooled/massaged seats functions, lol.
Or they think it broke but really they just don't know how to use it...
That were me pornt too. Hahahaha
See my post #11.
I'm floored that on average it's just accepted that every single vehicle will have an issue. Best rated vehicle still had 151 issues per 100 vehicles.
If tech is driving the numbers of these issues, this only reinforces my opinion that there is zero need for my vehicle to have an internet connection or a screen, and lots of reasons for it not to. Very happy to continue driving old cars where the only tech is a phone mount and a bluetooth audio connection. Nothing more.
Me:
"Old man yelling at cloud"
If tech is driving the numbers of these issues, this only reinforces my opinion that there is zero need for my vehicle to have an internet connection or a screen, and lots of reasons for it not to. Very happy to continue driving old cars where the only tech is a phone mount and a bluetooth audio connection. Nothing more.
Me:
"Old man yelling at cloud"
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I agree, but I think Mazda would be good to owners to make their cars right ASAP.
Just from my research in the last 2 months... The PHEVs are total turds and some of them are getting lemon-lawed (i.e. being in the dealership shop for months, no solution to faults, lack of parts, etc). The early 6-cylinder cars had a lot of problems with the mild-hybrid batteries, stop-start, and the transmission and AWD system calibration, but have been improved by recalls and software updates. The 2026s are appearing to have become fairly reliable, and while we are still car shopping, we are not really ready to bet $50k on that hope.
Doesn't help that we bought a new Mazda6 about 11-12 years ago and it's been the most utterly reliable and wonderful car we've ever owned. The bar has been set high!
