*I let my Hyundai dealer do my first oil change - never again though : I decided to do the 2nd oil change myself and here is what I found : First , only 50% of the skid plate bolts made it back on the dealer oil change - the bolts were put back on in a "zig zag" pattern to hold the skid plate while who knows what happened to the remaining bolts ? Next , the 17mm oil pan bolt was put on with such force , I had to use a breaker bar to release it . I mentioned it to the dealer and got back some mumbo jumbo about the lowest man in the shop does oil changes but we will make it right for you . Thanks but no thanks , I'm one - and - done on dealer oil changes and prefer to see it done correctly (me) !
Originally Posted By: wemay
The purchase process for this vehicle was a pleasant one, and rather surprising. I did almost everything online and came in to sign the papers. The surprising part was that after the sale was complete, they introduced me to the Store Mgr, Parts Mgr and Svc Mgr (Miguel). Of course, i had a little chat with the Svc Mgr who was very receptive to my inquiries...
Q- What default oil viscosity and brand of oil do you use?
A- We use 5W-30 in everything since we live in Florida and it can get pretty hot. The brands vary between Mobil, Kendall and Mobil1(syn).
Q- Conventional or Synthetic?
A- Synthetic Blend for everything unless the customer asks for Full Synthetic.
Q- Can i bring my own oil?
A- Absolutely.
Q- Cost of the oil change service if i bring my own oil?
A- Same as a standard service...$34.99.
Q- Is there a reason why you use synthetic blend in everything?
A- It covers all warranty requirements and makes us more efficient.
Q- What is the dealerships opinion of DIY oil changes?
A- We recommend doing service at KIA but DIY is fine if you keep all receipts.