So much for a "family" orientated practice. The family practice we go to started charging a 1% fee on all balances if not paid in full. Well in normal cases that would just be a $1 or 2 not so bad. Our 2nd son was born in August and the insurance company just paid their final part and fought for months on the others, yes it was what they were supposed to pay. So we've been paying to the tune of almost $20 a month of charges that we had no control over and they refuse to refund it! None of the other doctors or hospitals do this. What's bad is we like the doctors... hate switching but that's what we're going to do. Must not be the only ones I was wondering why we could get in for appointments so quick were there used to be a 2 week wait.