Windows 11 BSOD

[OVERKILL]

Over the years I have had similar type errors on a PC when something on, or, the MB itself is nearing death. My last one, the processor pooped the bed completely. It's no lie to say every desktop I have owned eventually went down this road, long after I kept it way too long. Over ten years in some cases.

The errors are intermittent. In most case it was not the main RAM, but as I stated before, the core ram. You can run tests, and most likely it will pass, until, well, it fails again.

I would be looking, at least be fully backed up and ready, for a new MB processor package.

I've actually never lost a CPU, it's incredibly rare for them to die unless they are severely overheated and/or overclocked. RAM? Removed a dead stick from an HP laptop two weeks ago. Intermittent BSOD's, but not the same ones the OP is experiencing. Page fault in non-paged area is a pretty common one pointing to RAM.

Now, motherboards, had one or two outright fail, but several of them could be fixed with a limited re-cap (with the exception of the Nvidia chipset laptop ones, those had pin/package problems, not capacitor ones and were typically not worth trying to fix), as it's generally the capacitors that poop the bed and start making the board flaky. Have had to re-cap video cards too, for the same reason.

My oldest computer here is an 8088 from the mid-to-late 80's, was my first computer. It had something short out on the board though the last time I tried to fire it up, so it needs some work. I have a G3 Powerbook that still works perfectly, 1st gen iMac, a Slot-1 Pentium III system (which I posted pictures of recently), and a 486 SX/25 that I need to put back together. Hoping to find a 486 DX/4 100 for a retro gaming rig and an original Voodoo card.

My DD is still a 2010 vintage Mac Pro, lol, though it has a more recent CPU in it.

 

[Pablo]

Well I only had one the CPU itself died. I even sent it to someone here, he confirmed it. Dead. Was not overclocked, I have no need to do that.

I too had two MB's die.

Regardless of these details, OP would be wise to expect it I should think.

 

[Donald]

Over the years I have had similar type errors on a PC when something on, or, the MB itself is nearing death. My last one, the processor pooped the bed completely. It's no lie to say every desktop I have owned eventually went down this road, long after I kept it way too long. Over ten years in some cases.

The errors are intermittent. In most case it was not the main RAM, but as I stated before, the core ram. You can run tests, and most likely it will pass, until, well, it fails again.

I would be looking, at least be fully backed up and ready, for a new MB processor package.

With this being a laptop does anyone fix them or just get a new laptop?

 

[javacontour]

With this being a laptop does anyone fix them or just get a new laptop?

If it's a consumer grade laptop, just replace it.

A business grade laptop that is only a few years old MAY be worth repairing. However, if this is a $500 or less consumer grade unit, pull the storage and put it in an external enclosure and get a replacement laptop.

 

[javacontour]

Well I only had one the CPU itself died. I even sent it to someone here, he confirmed it. Dead. Was not overclocked, I have no need to do that.

I too had two MB's die.

Regardless of these details, OP would be wise to expect it I should think.

We service an area with thousands of servers, so thousands of CPUs.

I probably replace one CPU a quarter. Often that's because it's "suspect" and easier to change the MB, so we change the CPU first.

I'd say as often as not, it's NOT the CPU that's the issue.

Basically, while processors fail, it's very rare. DIMMs, Motherboards and PCIe cards are far more likely to take out a system than the CPU.

Now I'm speaking in the Enterprise workspace where overclocking and other "shenanigans" are not the case.

What is the case is you have XEON processors in a rack of 1U servers converting electricity into heat and noise. If the CPUs survive that environment, they are pretty tough, robust components.

(For reference, many racks have dual PDUs with dual 60A power feeds. Basically, the same power to a modern home is available to each rack to provide redundancy. We limit the load to 80% of a single PDU, or about 19KVA IIRC, which makes for a lot of heat and noise in a fully configured rack of gear.)

 

[Pablo]

If it's a consumer grade laptop, just replace it.

A business grade laptop that is only a few years old MAY be worth repairing. However, if this is a $500 or less consumer grade unit, pull the storage and put it in an external enclosure and get a replacement laptop.

Agree.

I was thinking PC's, desktop.

I've killed two laptops, unknown how. I have perfectly good one just sitting. Never use. The wife, on her 4th, 5th - but that woman never cleans anything up. The poor devices choke to death, then we back up and clean, etc.....but they eventually die for reasons undetermined.

 

[javacontour]

Agree.

I was thinking PC's, desktop.

I've killed two laptops, unknown how. I have perfectly good one just sitting. Never use. The wife, on her 4th, 5th - but that woman never cleans anything up. The poor devices choke to death, then we back up and clean, etc.....but they eventually die for reasons undetermined.

I bought a new Dell for oilBabe for Christmas as her HP laptop "loses" it's keyboard every 6 months or so. It's been a good run. She's had it just under 4 years.

For me, a couple of years ago I purchased a used Enterprise grade Dell Latitude 7490 with an i7 processor to match my former work laptop. It's a 2018 or 2019 vintage machine and still holds up. I still have the company issued i5 version of that for installs and it's my WFH desktop now.

The Enterprise gear just holds up better in general.

I just replaced the battery in the work version of that machine after about 6 years of service. It became a "spicy pillow."

 

[Donald]

Have you been able to get into the event viewer to see if there's a better error code? I have found it rare for hardware, specifically RAM and CPU, to fail if they were not failing in the beginning and assuming nothing was spilled on the laptop. My guess is still a failed driver or UEFI update.

It's does not stay usable for very long before it gets BDOD

 

[Bottom_Feeder]

Any difference when running on wall power vs running just off the battery?

 

[OVERKILL]

I bought a new Dell for oilBabe for Christmas as her HP laptop "loses" it's keyboard every 6 months or so. It's been a good run. She's had it just under 4 years.

For me, a couple of years ago I purchased a used Enterprise grade Dell Latitude 7490 with an i7 processor to match my former work laptop. It's a 2018 or 2019 vintage machine and still holds up. I still have the company issued i5 version of that for installs and it's my WFH desktop now.

The Enterprise gear just holds up better in general.

I just replaced the battery in the work version of that machine after about 6 years of service. It became a "spicy pillow."

Yeah, the only consumer-grade PC laptops we have at the house here are the boys gaming laptops, one's an ASUS ROG, the other is an ACER. Both are about 3 or 4 years old, so far, trouble-free.

The rest of my laptops (other than my wife's MacBook Air) range from a 2014 Macbook Pro w/i7 & 32GB of RAM, to my few months old HP ProBook w/i5 and 32GB of RAM. In between are more HP ProBooks, I have a ProBook 450 G2 running FreeBSD (~2015, so 10 years old now) and a ProBook 450 G3 running Kali Linux (my pentest rig) is almost the same age (~2016). My experience with the ProBooks has been better than with the EliteBooks.

 

[Donald]

Yeah, the only consumer-grade PC laptops we have at the house here are the boys gaming laptops, one's an ASUS ROG, the other is an ACER. Both are about 3 or 4 years old, so far, trouble-free.

The rest of my laptops (other than my wife's MacBook Air) range from a 2014 Macbook Pro w/i7 & 32GB of RAM, to my few months old HP ProBook w/i5 and 32GB of RAM. In between are more HP ProBooks, I have a ProBook 450 G2 running FreeBSD (~2015, so 10 years old now) and a ProBook 450 G3 running Kali Linux (my pentest rig) is almost the same age (~2016). My experience with the ProBooks has been better than with the EliteBooks.

I may have spoken incorrectly. The label says HP ProBook. It has Windows 11 Pro I believe. I thought it was a HP Pavilion.

I have a small Acer for use doing diag on boat & cars. I like it except for the keys. At certain angles & lighting the key are hard to read.

 

[OVERKILL]

I may have spoken incorrectly. The label says HP ProBook. It has Windows 11 Pro I believe. I thought it was a HP Pavilion.

I have a small Acer for use doing diag on boat & cars. I like it except for the keys. At certain angles & lighting the key are hard to read.

Can you share the exact model (start -> search for System Information and then open it, will be like 4L6UB4 sort of thing)?

 

[Pew]

Can you share the exact model (start -> search for System Information and then open it, will be like 4L6UB4 sort of thing)?

HP ProBook 450/455 G5 my assumption from the black keyboard layout and no webcam privacy cover.

 

[Donald]

Can you share the exact model (start -> search for System Information and then open it, will be like 4L6UB4 sort of thing)?

Hopefully what you want is in the picture

 

[Pew]

Hopefully what you want is in the picture

View attachment 257074

Oh jeez I didn't realize they had a 470 version. If you have a different ram stick, you could try swapping it out. Otherwise that's pretty much only thing you can do short of reimaging it.

 

[Donald]

Oh jeez I didn't realize they had a 470 version. If you have a different ram stick, you could try swapping it out. Otherwise that's pretty much only thing you can do short of reimaging it.

I am confused. Are you saying it could be broken RAM or Windows is corrupted?

 

[Pew]

I am confused. Are you saying it could be broken RAM or Windows is corrupted?

I'm thinking it's broken drivers. IME, 99% of BSODs on existing hardware is corrupted/broken drivers. If any hardware is broken, the only thing easy to replace is the SSD, RAM, and battery.

 

[Donald]

I'm thinking it's broken drivers. IME, 99% of BSODs on existing hardware is corrupted/broken drivers. If any hardware is broken, the only thing easy to replace is the SSD, RAM, and battery.

But would broken drivers explain the varying errors listed in BSOD?

It' shows as 6 yr old. Passmark is 5000 roughly.

A new under $1000 HP ProBook has a Passmark of 16000.

 

[Pew]

But would broken drivers explain the varying errors listed in BSOD?

It' shows as 6 yr old. Passmark is 5000 roughly.

A new under $1000 HP ProBook has a Passmark of 16000.

It definitely can. The ProBooks and Elitebooks sometimes have proprietary drivers that don't get updated properly.

The newer ProBook G11s are really nice though. The screens are way better than the old ones and feel significantly more rigid.

 

[OVERKILL]

Hopefully what you want is in the picture

View attachment 257074

Yep!

So the HP service page for that unit is here:
https://support.hp.com/ca-en/drivers/hp-probook-470-g5-notebook-pc/model/17047165?sku=2UA28UT

Only firmware update I can see is for an Intel SSD, which I assume you don't have (I never end up with the drives those seem to apply to).

There are a few driver updates, including the MEI driver which you should probably do, though I'm still leaning toward it being a RAM problem, and would like to see it pass memtest before I rule that out.