So a few days back I pick up a new HP 15.6" laptop. Has Windows 10 Home. I'll spare you on most of the hardware details, but it has a 6th gen i5 processor, 8GB DDR3 RAM, FWIW. Out of the box, the update utility started downloading updates; probably sat on a shelf for a few months, so this is understandable. Oddly, some updates either failed to download or failed to install. No reason given. I tried the built-in troubleshoot utility to no avail.
Frustrating, to say the least. So only a few hours after firing up my new computer, I did a factory reset on it, sans my personal files. It's better now, but still will not install the new version of W10 Home (version 1511, 10586). The download meter gets stuck in random places. Even if it finishes downloading, the install prep fails, and then it tries to re-download the whole thing again. Any ideas? I know there is an option to download the file as a .iso and install it that way, but I really shouldn't have to do this on a new computer. I also have Norton Antivirus installed, if that makes a difference.
Frustrating, to say the least. So only a few hours after firing up my new computer, I did a factory reset on it, sans my personal files. It's better now, but still will not install the new version of W10 Home (version 1511, 10586). The download meter gets stuck in random places. Even if it finishes downloading, the install prep fails, and then it tries to re-download the whole thing again. Any ideas? I know there is an option to download the file as a .iso and install it that way, but I really shouldn't have to do this on a new computer. I also have Norton Antivirus installed, if that makes a difference.