I purchased a new Dell in January and I will NEVER buy another Dell product again!!!
The customer service is the very worst I have ever encountered anywhere anytime!!.
The company sales staff is in the USA but all other customer service staff is in India! I had an issue with the monitor and it took forever to ATTEMPT to get it resolved. I was LIED to on SEVERAL occassions with the service representive stating that they will send me another monitor. I would wait two weeks and call them again and they would not have any record of my previous call. This scenairo happened about three times until I sent the monitor back. Fortunatially I purchased it using Dell credit so I have disputed the monitor charge. They reportedly can't find the monitor but I have my UPS tracking reciept!
Additionally, their printers are made by Lexmark, but you can not go to a local Target, Wal-Mart or office supply store to buy ink for the printer since Dell has it manufactured to only use their ink carttirges.
My entire experience with Dell, after the initial sales call, has been totally unsatisfactory!!