Whats with Les Schwab?

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Went cross boarder shopping yesterday to pick up 4 Yokohama TRZ's for our VW Golf. After collection I noticed a Les Schwab Tire centre just across the road, and thought I may as well get them installed.
They said they could fit me in in about two hours, and it would cost $152 for mounting and balance of four tires! then, Extra if I want new valve stems! Outrageous or what!
Then I remember a service bill I found in the glove box of my Toyota pickup when I bought it in Washington State a few years back, the PO had evidently had a Les Schwab oil change and tune up, the total was something over $300
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including $12.50 each for installing four spark plugs!
They seem a big franchise, but how do they stay in business with prices like that?
 
People who do not price shop or wait until they really need service and just have to go to a place and pay whatever they are charged.
 
Are you sure that's not just the price for mounting and balancing? My local Les Schwab is OK, but I don't go there because their prices are not as good as I can get at "Commercial Tire" down the road.
 
It costs only $15-16 per tire for mounting and life time balance at Walmart, valve stem included. Almost $40 per tire is too much.
 
That definitely sounds a bit much, but I think the average for mounting tires around where I'm at now is 20/tire and a disposal fee of a couple bucks a tire, plus 6% tax, so actually that really isn't outrageous just a bit high.
 
That's odd, Les Schwab never used to even mount other tire brands that you carried in.

They are expensive, their products are ho-hum, but I've had excellent service from them.
 
I ended up going to Discount Tire in Bellingham. Very good service $20 per tire inc valve stems a lifetime balance.
Tire disposal was another $2.

Are you saying Schwab's only mount the tires they sell you?
Nothing like trying to win a new customer eh!
 
I know Discount Tire in Bellingham well. Heck I should have told you to go there!

Schwab in Lynden has done right by me, I have no gripes. They have their own market and they do fine.

Sucks in Duvall, I have to go to Monroe for Schwab or Redmond I guess. Need to see where the closest Discount is.
 
"They have their own market and they do fine."

I just have to wonder what sort of clientele they appeal to.
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