Had my first service on the Passat yesterday. Results were as follows, oil of unknown quality changed, almost a quart low. Tires were not rotated, tire pressure was different in each tire. Replacement interior trim part was wrong color, put that transaction on hold. This is a MB/ VW dealer.
Having been a mechanic all my life I take personal offense at shoddy work and don't quite know how to approach my dissatisfaction. It was obvious that the dealership sanctioned this level of workmanship and can get by since the car is new and little liability is attached.
Any good advice on how I should handle this problem?
Thanks gentlemen
Smoky
PS: The dealer is 100 miles from me so return is not a 10 minute trip
Having been a mechanic all my life I take personal offense at shoddy work and don't quite know how to approach my dissatisfaction. It was obvious that the dealership sanctioned this level of workmanship and can get by since the car is new and little liability is attached.
Any good advice on how I should handle this problem?
Thanks gentlemen
Smoky
PS: The dealer is 100 miles from me so return is not a 10 minute trip