According to the US Sony site there are no firmware updates available for your TV.
OP - is this problematic commercial shown on more than one channel? If so, does your TV freeze up on any station the commercial airs? If it happens on more than one station that strongly suggests it is a problem with the commercial.
I know it's not OTA, but some DirecTV viewers have had commercials freeze their systems. Apparently a problem with the CODEC: https://www.quora.com/How-come-some-commercials-cause-my-DirecTV-to-freeze
OP - is this problematic commercial shown on more than one channel? If so, does your TV freeze up on any station the commercial airs? If it happens on more than one station that strongly suggests it is a problem with the commercial.
I know it's not OTA, but some DirecTV viewers have had commercials freeze their systems. Apparently a problem with the CODEC: https://www.quora.com/How-come-some-commercials-cause-my-DirecTV-to-freeze
