Verizon actiontec modem,red light on for internet.

[daves66nova]

I finally got my dry loop dsl from dsl extreme hooked up.the dsl light is steady green but the internet light is red.I already tried cycling modem/router but it still persists.Anyone know why it's red instead of green?

 

[OVERKILL]

Do you need to login to it and add your username/password so that it connects?

If the DSL light is green, it has line sync. So the issue should just be authentication.

 

[Voltmaster]

Originally Posted By: OVERKILL
Do you need to login to it and add your username/password so that it connects?

If the DSL light is green, it has line sync. So the issue should just be authentication.


+1

 

[dmark]

If you cannot get a login prompt call DSL Extreme. The network side (central office) of the order needs to be completed. It should be quick; the hard part is often getting a steady green light due to poor line (wire) conditions.

 

[daves66nova]

The red light finally went out.Now there's no light on the internet display.The dsl light is on and steady.So do i need to get authentication from extreme? I did have this setup working good at my previous place,which was an apt.

 

[JHZR2]

Originally Posted By: OVERKILL
Do you need to login to it and add your username/password so that it connects?

If the DSL light is green, it has line sync. So the issue should just be authentication.


+1 check pppoe settings

 

[Rand]

you probably just have to log into the dsl modem and put in your id and password.

if not its something they have to do from their end.

 

[dmark]

1 more thing- if you are still not getting a login prompt for your account the router may need to be reset; usually a small button you hold down with a pen while powering up. Release it when lights stop flashing. Sometimes you are sent equipment that is used. The login prompt is usually a onetime thing.

 

[daves66nova]

Called dsl extreme and they helped me with the router setup.I think i had to log in first,and they also did things on their end.All good now, thanks to all again!!!!