Good point that a rental may provide a more efficient solution should trouble arise over a personally owned vehicle.
Renting enough vehicles, I know a different side. The below is one of many examples I can post. Arrived at the airport at midnight, my vehicle was reported to be in space D12. Went to D12 and no vehicle in the space. Return to the rental counter, wait an hour, and get assigned a different vehicle. I am convinced the vehicle I was assigned was different than what the rental car company computer stated.
Three weeks after the rental I received the below notice. I tried to appeal but in vain. Ended up paying the bill involuntarily, it was taken from my credit card. A dispute would have had me blacklisted from rental cars. I have like stories for accident damage, not filling the gas tank, I could go on and on.
Good morning,
I am reaching out as the keys to the Toyota 4Runner you returned on Saturday are not in the vehicle and am in hopes that you took them in error. If so can you please mail them back via next day air with FedEx or UPS to the address below to my attention. The average replacement cost for keys are 450.00 dollars and we are trying to avoid the charge. Please let us know any information that will help us track the keys down. Your assistance will be greatly appreciated. Thanks in advance.
Senior Ops Manager
Avis Budget Group
O’Hare Airport
10255 W. Zemke Blvd.
Chicago, IL 60666