So I had a couple tire issues in the last couple months. First tire has a slow leak, maybe a bead leak, very slow as in once every three weeks it needs air. So I stop by Tires Plus (which happens to be the closest shop and I can walk home from there) and the service writer says can't get you in until Saturday. I say, great, we make an appointment. Show up Saturday and he tells me he is short staffed, can't get me in. We re-schedule for the next Saturday. I show up and AGAIN, he can't fit me in. So I find a new shop and they fix my leaky tire.
Fast forward 6 weeks. One of my valve stems on another tire breaks. This time I decide to take the tire off the car and since Tires Plus is so close, decide to give him another chance. Plus since it's a Saturday afternoon and he is open on Sunday's, I'm hoping he can knock it out before the weekend is up. I bring it in on Saturday afternoon. He writes it up, then I ask, when will it be done. He says, sometime between Saturday and Monday. Ok, so I call Monday at noon, not done. I stop by Monday at 5:00 pm. As I am standing in line he is writing up a job for another guy.....leaky rear tire, JUST LIKE ME. Customer leave and I ask is my tire ready? He says no. I ask, well can you get it done tomorrow (Tuesday). He says, "I don't know". I then ask him to get me the tire and take it to a Midas down the street. They did it the next day by noon. This guy at Tires Plus comes across as a really nice guy but never delivers and continues to take in orders.
Fast forward 6 weeks. One of my valve stems on another tire breaks. This time I decide to take the tire off the car and since Tires Plus is so close, decide to give him another chance. Plus since it's a Saturday afternoon and he is open on Sunday's, I'm hoping he can knock it out before the weekend is up. I bring it in on Saturday afternoon. He writes it up, then I ask, when will it be done. He says, sometime between Saturday and Monday. Ok, so I call Monday at noon, not done. I stop by Monday at 5:00 pm. As I am standing in line he is writing up a job for another guy.....leaky rear tire, JUST LIKE ME. Customer leave and I ask is my tire ready? He says no. I ask, well can you get it done tomorrow (Tuesday). He says, "I don't know". I then ask him to get me the tire and take it to a Midas down the street. They did it the next day by noon. This guy at Tires Plus comes across as a really nice guy but never delivers and continues to take in orders.