Tire Rack Road Hazard Protection

[NotATacoFL2]

Well, to cap off my third thread on BITOG, here's my predicament. I just found this large screw on one of my tires. A set which was installed only three and a half weeks ago. And I've only covered less than a thousand miles on them. Based on what I can find online, this is technically repairable, but no reputable shop would want the liability based on placement.

Now here's the rub. I bought these tires from Tire Rack, as they had the best price. But I've seen mixed experiences when attempting to file a claim. Has anyone been successful?

Better yet, should I attempted to plug this? I splashed the puncture with soapy water and didn't see any bubbles, but I'll check the tire pressure to see if it drops.

Feel free to mock!

 

[OilStained]

Take it in to let them see and go from there.

The nail could also be a shorty.

 

[Pew]

My friend had like four or five claims with TR within like a 2-year span; he had no issues with the process.

You can try to ask Discount Tires if you have one in the area. I don't know if their systems are merged yet, as 3 years ago they were not merged so the DT guy had to do a separate login into the TR system.

 

[Sequoiasoon]

Before any plugging attempts contact Tire Rack just to see what they say. They might want a picture and then go from there.

 

[Hirev]

That sucks! That looks like roofing nail typically they are 1 1/4" long. One time I got a new set of tires about 2 weeks after ran over a plumb bob made a huge hole in the tire.

 

[SC Maintenance]

That is not pluggable by most tire manufacturer norms - too close to the edge. People of course will DIY that close but I doubt any shop will.

If they don't replace the tire post it up here and we will all shame them. My guess is they will.

 

[TiGeo]

Go to DT and get it fixed. Free. I don't think that one is an issue. I had a RH claim with TR. Was easy.

 

[NotATacoFL2]

That is not pluggable by most tire manufacturer norms - too close to the edge. People of course will DIY that close but I doubt any shop will.

If they don't replace the tire post it up here and we will all shame them. My guess is they will.

So, the shop I went to repaired the tire.

And this wasn't some urban used tire shop, too. But a family-owned business that comes highly recommended. And they were near to me.

Why not Discount Tire? The nearest branch is 10 miles away with highway driving. Either I could risk driving on this puncture or pop on my temporary spare and be limited to 50 mph.

Whether or not this repair is sketchy, I don't know. Either way, I've started a claims process with Tire Rack.

 

[TiGeo]

So, the shop I went to repaired the tire.
View attachment 335615

And this wasn't some urban used tire shop, too. But a family-owned business that comes highly recommended. And they were near to me.

Why not Discount Tire? The nearest branch is 10 miles away with highway driving. Either I could risk driving on this puncture or pop on my temporary spare and be limited to 50 mph.

Whether or not this repair is sketchy, I don't know. Either way, I've started a claims process with Tire Rack.

Nothing sketchy here.

 

[evo080808]

I had a similar issue with Tire Rack tire and had no issues with them sending a replacement via warranty.