idk, I think dealers have incentive to actually sell cars. The only manufacture direct I ever dealt with was Tesla, and the reps there did not seem fond or care much for selling a car. Their mentality was if you want it, you will put up with our bs. Long waits, the whole run around etc. maybe it’s just because Tesla are in high demand. But certainly not ideal if that was the only way cars could be brought.
atleast with dealers, if one gives you a hard time I’m sure there’s another willing to accept your business.