The Next Step in Retail. Smart Carts.

For several years my local giant eagle has had hand held scanners that you pick up on your way into the store.
You scan you items as you put them in the cart, then you pay at a kiosk at scanner return. Works for produce that's sold by weight too.

You only need a store employee if you're buying alcohol. Works great and super fast.

Giant Eagle scan pay and go.
 
It makes it much more streamlined as well. Most regions want you to use reusable bags. Now you can pick a item, scan and pay and bag it in one step. No need to wonder where the eggs got packed.
 
For several years my local giant eagle has had hand held scanners that you pick up on your way into the store.
You scan you items as you put them in the cart, then you pay at a kiosk at scanner return. Works for produce that's sold by weight too.

You only need a store employee if you're buying alcohol. Works great and super fast.

Giant Eagle scan pay and go.
This is a far cheaper and better solution. According to the article these carts are $5000-$10000 a piece, which is a lot more expensive than a few hundred dollar handheld barcode scanner. The idea isn't a bad one its just too expensive currently. Until the price drops for this tech, I can't see most stores spending the money to replace their much cheaper carts with these. Also, considering how many people treat the carts I question how well these things would hold up over time and use.
 
I do this at BJ's with the app.


Krogers has their scanner and app but I haven’t used it because Kroger decided to only take their Kroger Pay. I use Apple Pay. The other part is that you have to visit the checkout to scan the barcode for the final tally.

It’s a work in progress.
 
Makes me think of the Amazon stores where you pick up items and it automatically adds it to your tally and charges your card on file.
 
Those of you who think that the majority of grocery store customers just come in, never need anything, no questions, no nothing - you have never worked in a grocery store.

You have no idea of the burden the average shopper puts on the store's labor pool....
 
Those of you who think that the majority of grocery store customers just come in, never need anything, no questions, no nothing - you have never worked in a grocery store.

You have no idea of the burden the average shopper puts on the store's labor pool....


Then this could help with that. Stores can shift employees from checkout to customer service.
 
Just another way to cut labor and the poor self checkout machines. Be like dealing with the box stores where theirs nobody to ask a question. These must be extremely tough carts just thinking how much abuse they will take.
 
Basically, it is a checkout station on wheel. I can see that it helps avoid homeless stealing the carts if they are geofenced to lock, and I can see that it helps reduce checkout lines.

However like others said it will likely be too expensive compare to the self checkout station option, and the only benefit is to weight the whole cart to make sure you are scanning everything inside.
 
For several years my local giant eagle has had hand held scanners that you pick up on your way into the store.
You scan you items as you put them in the cart, then you pay at a kiosk at scanner return. Works for produce that's sold by weight too.

You only need a store employee if you're buying alcohol. Works great and super fast.

Giant Eagle scan pay and go.
W*M tried this years ago, but it didn't last long here and currently, most of that store has now been converted to self-checkout.

Last week, a self-checkout supervisor caught a woman trying to steal more than 50% of her groceries by covering the contents of her cart with reuseable shopping bags. I watched what was unfolding before me, as my wife was checking out our items. The customer kept insisting that the items had been scanned while the employee disagreed, evidenced on the checkout screen. The customer, then said "I'm going to the parking lot to get my husband". I thought, okay? So what? I then thanked the employee as I exited, for a job well done.
 
Last edited:
Last week, a self-checkout supervisor caught a woman trying to steal more than 50% of her groceries by covering the contents of her cart with those reuseable shopping bags. I watched what was unfolding before me, as my wife was checking out our items. The customer kept insisting that the items had been scanned while the employee disagreed, evidenced on the checkout screen.
This is no different than the people that just walk right out the door and skip the registers all together.
The world is teeming with a contingent of dishonest people. Technology just gives them a new route to their goals.
 
This is an old thread, but for the first time, my son and I used a smart cart at Shop Rite, as we were asked if we wanted to try it.

It had 4 cams that I know of, looking at things that went in and out of the cart. And the floor of the cart was a scale. I did have trouble removing items as yes it detected them, but it got confused on what the item was, as I had placed 8 bags of chips into it.

A good thing was I could see on the display that I was getting porterhouse steak for $7.99/lb, on all 3 packages. This was a sale price plus a digital coupon (I hate them, especially when they don't get applied and have to go back to the courtesy desk).

It never occurred to me that it may be recording us the entire time, to make sure we're not shoplifting.

I could not really see the advantage to it, other than to be certain discounts and digital coupons were applied. Yes, I would use it again, but it doesn't seem any faster and what is unclear to me is how can a person use a cart to bring things to their car, other than to transfer the items, as the cart doesn't leave the store (and they have a security guard watching).

When I looked them up, everything seemed to revolve around shrink and eliminating jobs lol so what's in it for the customer...

https://www.caper.ai/
 
Back
Top Bottom