Looking for input/advice on my automotive businesses

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Jan 25, 2009
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Location
Georgia
I wear a lot of hats.

Auto auctioneer.
Creator of the Long-Term Quality Index.
Developed Mileage Impossible during COVID which now has over 360,000 members.
Car dealer for over 20 years.
I have written probably over 1,500 articles about my life and experiences in the used car world.
And I also have a popular car buying service on Facebook called '48 Hours And A Used Car'.

That last line of work is what I think I want to mainly focus on for the next five to seven years. Here's why.

Over 95% of my business comes from three sources.

Commercial Businesses (Mostly fleet companies and those dealing in the airline and HVAC industries)
Auto enthusiasts (A few folks who have bought from me here at BITOG are an excellent reflection of this.)
Those who work in high-tech industries. (Executives and IT professionals along with immigrants and H1-B's who know exactlty what they want.)

99% of the time these are stress free customers. They either see the vehicle they buy as a tool, or they know exactly what they want.

They don't nickel & dime. They don't waste time. They know what they want, and focus on the long-term quality of the vehicle.

Everything I buy is at the wholesale cost plus $700. That's it. My customer knows everything about the vehicle before they buy it, and we typically go through about a dozen to two dozen vehicles before hitting their exact bullseye.

I'm trying to brainstorm how to better market to these three groups.

With commercial businesses, I'm not sure if buying floor space at a trade show that specializes in that industry is a smart idea. Has anyone here done this? Any ideas on whether it makes sense to do this if you're not there selling an industry product?

I'm also thinking about creating a sub-forum at various enthusiast sites where regulars and visitors can buy a newer version of what they already like.

The third market probably requires some type of mass market appeal. I'm not sure what the best strategy would be. I am thinking about changing the name of the business to Keepers. That's the name of my dealership, and most everything I retail and write about is focused on how to buy the best car possible and then doing what's needed to make it last for decades.

I'm happy to brainstorm. So if you have any ideas, please feel free.
 
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I wear a lot of hats.

Auto auctioneer.
Creator of the Long-Term Quality Index.
Developed Mileage Impossible during COVID which now has over 360,000 members.
Car dealer for over 20 years.
I have written probably over 1,500 articles about my life and experiences in the used car world.
And I also have a popular car buying service on Facebook called '48 Hours And A Used Car'.

That last line of work is what I think I want to mainly focus on for the next five to seven years. Here's why.

Over 95% of my business comes from three sources.

Commercial Businesses (Mostly fleet companies and those dealing in the airline and HVAC industries)
Auto enthusiasts (A few folks who have bought from me here at BITOG are an excellent reflection of this.)
Those who work in high-tech industries. (Executives and IT professionals along with immigrants and H1-B's who know exactlty what they want.)

99% of the time these are stress free customers. They either see the vehicle they buy as a tool, or they know exactly what they want.

They don't nickel & dime. They don't waste time. They know what they want, and focus on the long-term quality of the vehicle.

Everything I buy is at the wholesale cost plus $700. That's it. My customer knows everything about the vehicle before they buy it, and we typically go through about a dozen to two dozen vehicles before hitting their exact bullseye.

I'm trying to brainstorm how to better market to these three groups.

With commercial businesses, I'm not sure if buying floor space at a trade show that specializes in that industry is a smart idea. Has anyone here done this? Any ideas on whether it makes sense to do this if you're not there selling an industry product?

I'm also thinking about creating a sub-forum at various enthusiast sites where regulars and visitors can buy a newer version of what they already like.

The third market probably requires some type of mass market appeal. I'm not sure what the best strategy would be. I am thinking about changing the name of the business to Keepers. That's the name of my dealership, and most everything I retail and write about is focused on how to buy the best car possible and then doing what's needed to make it last for decades.

I'm happy to brainstorm. So if you have any ideas, please feel free.
As far as floor space at a Trade show, the only possible benefit I can see is if it was a automotive dealers trade show. Even that may be iffy. Mass market appeal may become too much for you to handle. I'm thinking your business model is time consuming because of what you offer. Just my 2cts.
 
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Good point. Are you a one man show or do you have employees?
A one man show. In a normal pre-COVID world I needed employees but a lot of what took hours in terms of logistics now takes only five minutes.

99% of my work now is focused on finding the right car. Everything else is either automated or requires a few simple steps after the purchase is made.
 
Do you have a website? Seems to me that is the easiest and cheapest way to reach a larger audience.
Here's the Facebook site.

A lot of folks also reach me through the Long-Term Quality Index. It has been the number one result on Google for over a decade now whenever anyone searches for long-term quality, long-term reliability, used car quality, and about a half dozen other search terms.
 
Or-conversely-you could just retire. seems like some of the things you have going on could be sold. Depends on how many visitors your sites have.
 
I always have admired your 48 hrs and a used car thing. Out of curiosity, how would one get a “ballpark” range of a said vehicle?

I wonder if some people would wanna get a hold of you but before they take up your time or start the process they wanna know how much car they can afford from a ballpark range.

what do you recommend as a baseline. Like of course a Honda accord and a Cadillac Escalade aren’t near the same price. But maybe giving someone a “you got 20k to play with, here you go these are what you could look for”.
 
I always have admired your 48 hrs and a used car thing. Out of curiosity, how would one get a “ballpark” range of a said vehicle?

I wonder if some people would wanna get a hold of you but before they take up your time or start the process they wanna know how much car they can afford from a ballpark range.

what do you recommend as a baseline. Like of course a Honda accord and a Cadillac Escalade aren’t near the same price. But maybe giving someone a “you got 20k to play with, here you go these are what you could look for”.
As you already mentioned, it depends heavily on what you're looking for. That Mitsubishi mirage I highlighted today was unusually cheap... even for Mirages.

Most of my customers are buying between $20,000 and $40,000. A few outliers on either side, but overall that's still the meat of today's used car market.
 
If your business grew, you'd have to hire help. Would they be as capable of working "your formula" or would the quality of your service get diluted?

As for #3, I suspect your exclusivity is part of the attraction. Idle rich people network. You're lucky to have caught the "whales" you already have. Instead of increasing the quantity, increase the quality of these customers and get some more money out of them. $700 "plus expenses" per car. What these expenses are, are up to you. Mechanics charge for shop supplies, airlines charge for peanuts, figure it out. ;)

Injecting your business into rich-guy networking events is attempted all the time, but you have to be the right person to pull it off. You're obviously good at sales so I can't help you there. It's important to not "spook" the geese that keep giving you golden eggs.
 
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