- Joined
- Apr 20, 2021
- Messages
- 9
Am I the only one who has noticed that Rock Auto has fallen straight into the crap hole of late? I had been buying from them for the last 6 or 8 years and over the past year or two I have had nothing but trouble and headaches every time I have tried to deal with them. Their prices have gotten completely out of control (in some instances the Dealer is cheaper) and their shipping times have become pathetic. In some instances their shipping costs are higher than the part(s). Plus the quality fo their parts has turned to absolute garbage. They don't publish a phone number and the jerks who they have responding to emails are nasty, rude, and obnoxious. I have notice that they shut down their Facebook page probably because they have been pissing off so many people.
It has gotten so bad that I never even use their web site as a resource any more. I order from my local Advance Auto Parts and get great service and my business is appreciated. I get online ordering and military/veterans discounts plus I get to pick up my parts in an hour or so. With my discounts the parts I order cost me no more than $10 over what I would pay Rock Auto and Advance Auto doesn't treat me like dirt.
I am sure there was a time when Rock Auto might have been good but now I just want them to close their doors and stop wasting people's time.
It has gotten so bad that I never even use their web site as a resource any more. I order from my local Advance Auto Parts and get great service and my business is appreciated. I get online ordering and military/veterans discounts plus I get to pick up my parts in an hour or so. With my discounts the parts I order cost me no more than $10 over what I would pay Rock Auto and Advance Auto doesn't treat me like dirt.
I am sure there was a time when Rock Auto might have been good but now I just want them to close their doors and stop wasting people's time.