My oldest son has a 2018 that has had no issues and he does OK maintenance. He is blowing me off about the CVT fluid change, which I have offered to do many times. It's grey.
My Sister in Law has a 2016-2018 model that gets minimal maintenance and also has no issues. It's grey.
My son that bought my mint black 2019: His in laws bought a 2020 and only kept it a year. It was a POS. Probably a Friday car. I even looked at it for them once. It needed front struts with only 19,000 miles on it (replaced under warranty). They are older and don't drive cars hard at all, and are very particular about dealer maintenance. They replaced it with a RAV4, but their old one was sold here in town and I see it daily. It's blue, btw.
Generally they are really good cars, but bad ones to happen.