I can say that its true. I work/worked part-time at Walmart as a secondary form of income for the past 6 months. The politics inside the place are insane.
1-Training is way overly done for even the most simplistic tasks. They are very anti-union but institute some of the union views. Meaning lunch is lunch, you MUST take it, and take it at the specified time for the specified amount of time. If you miss it, you need to fix it(ie, fill out a time adjustment and make it show that you took one) so Walmart does not get fined. Going back to the training, I spent days(hours per day) watching 56 training videos and exams on how to be a cashier and how to clean up a spill...
2-Your a peon. You work for supervisors who are far more incompetent than you. Example: On numerous occasions I was due for my "mandatory" break. Time came and went(i was working in the customer service/returns area). No one came by to relieve me or tell me to go on lunch(yes they have someone designated to tell you to goto lunch!).
So 7:30 came by, no 15 minute break, still alone at Returns. 9:30PM comes by and its my hour lunch. No-one came by. So I basically said a bunch of curse words and left(i honestly do not give a you know what). I took my hour and came back. Supervisor had the GAUL to question me and asked "WHO LET YOU GO ON LUNCH"? I replied "Walmart", scheduled for 9:30, I don't play your little power games. She starts to yell at me, and I basically exploded on her. This old woman thinking her $10/hr job of supervising means she can treat someone like that had it coming. My explosion basically made her cry and walk away.
I pointed out her failings as a manager and a human being. She broke policy by:
1-Yelling at me in front of customers and other employees.
2-Cursing at me.
3-Missing TWO mandatory break periods.
4-Allowing other employees to mess around do nothing("friends").
She then said she was going to coach me(ie verbally warn me). I told her to take the coaching and shove it. If I got coached, I said she would get fired. I laughed and walked away. This was after 4 months of the same [censored]. Nobody cared so long as they were the ones getting it done. Our store is skewed in that they want to ensure they hit sales goals and do it understaffed as possible to cut costs!
3-They punish those who WORK. I'd finished tasks in 15-20 minutes that took people HOURS!. They would then keep pushing and pushing me to do more and more while the lazy jerks aren't told to anything. A four hour shift would feel like a 30 hour one. I'd be stocking, doing carts, register, returns, unloading the trucks etc. Meanwhile the lazy people are just wandering aimlessly. They then kept scheduling me for insane hours(i told them 10 HOURS A WEEK!). They put me for 30! Saturday and sundays for 10+ hours! I quit lol.
4-Calling out is like dealing with the military. You call the sick line, enter your SS and DOB, confirm why your calling out twice via the automated response, then confirm if its for today or tommorow and confirm a third time why. Then they give you a confirmation number and transfer you to the store to speak with a asst manager/shift supervisor and explain to them why your calling out and provide them with the confirmation code. YOU THEN KEEP THE CODE BECAUSE THEY WILL REQUEST IT RANDOMLY AT ANY TIME! -_- FAIL!
5-They say they match coupons but will fight tooth and nail not to honor it. Returns would be like a 30 minute wait. When I got put there I made it a 30 second wait and honored the returns where applicable and adjusted accordingly. Your SOL if it was online pricing as no store matches that.
6-Credit was taken where it was not due. I'd have Returns or my other work areas clean and spotless at closing. Come morning they applaud the closing manager for a job well done and they TAKE THE CREDIT. Meanwhile I was the one routinely cleaning it and taking care of the area in question.
It arguably is one of the WORST places I have worked at. It was a part-time gig and it was horrible. What was probably my biggest erk was getting paid. I'd have to wait 30-45 minutes for a Asst Manager to eventually come to the safe to give me a check. On my own personal time.
Anything request wise would need to be spoken verbally to multiple people because no-one wanted to be burdened with it. Requests take weeks to process(IE SLOW). Then there are the schedules that are printed and available online. They are rarely the same. Seriously, I feel bad for people who have been there for 1+ years and make it a career after 5+.
This wall of text is just my ranting of it. After months of dealing with it, it eventually wears you down. The perks for the job aren't worth it either(10% discount on some items, not all). My days at BBV were far better.