Quite frankly, as calm and peaceful as I like to try to be, this would upset me for a number of reasons.
One: You called in a professional company who should know all the ins and outs of wells and well drilling. It is upon their shoulders to figure out what is wrong with your well and act accordingly.
Two: Based on their recommendations, you assumed the well was shot and invested money/time into the "next best solution," (hauling water). Now you have water hauling equipment that I assume is now useless to you, (unless you want to go into the water hauling business).
Three: It was you who properly diagnosed the problem. Had it been another customer without your knowledge and skill, they would have paid the 20,000 dollars for a new well when a new well was not needed.
So yes, I would be somewhat upset. But what can you do about it?
Would the company be willing to make things right and reimburse you the water hauling equipment you purchased, based on their assessment of the situation? If not, you could hire a lawyer and take them to court. But would you win? Is it worth the added time and effort of going through all that to have a "maybe" win? If you lost the case, then you're out more time and money.
I would at least call the company and complain and ask them in a professional way to "make it right." Maybe they will for the sake of conscience and good customer relations.
Giving the benefit of the doubt, it could very well be they didn't do this on purpose, given that your well is the oldest around and not as deep as those around you, so they made a quick assumption that your well had seen better days and was done. Even so, that was their mistake, not yours.
If they don't or won't make the situation right, then at some point in time you have to let it go. The way I look at life is everybody at some point in time gets the shaft over something. I try to avoid it, but when it does happen, I just figure it was my turn and move on.
