Sanyo Blu-Ray Player Has No Sound. Help with Troubleshooting.

AutoMechanic

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Hello,

We have a circa 2017 Sanyo Blu-Ray player in our living room. It plays traditional DVDs fine and sound works perfectly with a DVD. However anytime we put in a blu ray disk there is no sound and occasionally it will pick up sound if you switch to a different language like French but that’s only sometimes. It’s been hooked up since 2017 but has never played blu rays till today when I tried 3 different ones all of which work fine on the Panasonic player in my bedroom however has no sound on this except on French and it cuts in and out. Is my player going bad or is something hooked up wrong? I’ve made sure the volume is up and that the HDMI connection is tight on both ends. I also tried a brand new HDMI cord too. Is there anything else I should try? I don’t know much about these things so any tips are appreciated. If needed the Sanyo model number is FWBP505F.

Thanks for any tips or help.
 
Check if your TV/audio output device supports Dolby/DTS formats, you may have to force LPCM if it can't fallback automatically.

Screenshot_23-6-2024_14236_.webp
 
Hello,

We have a circa 2017 Sanyo Blu-Ray player in our living room. It plays traditional DVDs fine and sound works perfectly with a DVD. However anytime we put in a blu ray disk there is no sound and occasionally it will pick up sound if you switch to a different language like French but that’s only sometimes. It’s been hooked up since 2017 but has never played blu rays till today when I tried 3 different ones all of which work fine on the Panasonic player in my bedroom however has no sound on this except on French and it cuts in and out. Is my player going bad or is something hooked up wrong? I’ve made sure the volume is up and that the HDMI connection is tight on both ends. I also tried a brand new HDMI cord too. Is there anything else I should try? I don’t know much about these things so any tips are appreciated. If needed the Sanyo model number is FWBP505F.

Thanks for any tips or help.
Is it hooked up to the internet? If not if it allows see if there are software updates for it.
 
If you can't hook it up to the internet Sanyo probably has updated software on their website. You can burn a cd/dvd with the information then update your player that way.

If it matters the TV it’s hooked up too is a Philips PFL5601.

Here are the instructions to update the software on your Sanyo Blu-Ray DVD player.

1719192606028.webp
 
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