Originally Posted By: Ken2
Originally Posted By: CompSyn
Originally Posted By: Jim Allen
But, to make it perfectly clear, if you use molasses (or something other than Z-1) in the trans, and it fails, they can deny that particular warranty claim.
More specifically, they would have to furnish the part that failed and prove that the lubricant caused the failure in order for them to deny the warranty claim. Anything other than this and they would have to answer to the Federal Trade Commission. See also,
Magnuson-Moss Warranty Act (P.L. 93-637)
Yeah, but...but if they just stonewall you, what are you going to do? Sue? No lawyer will take a case that small unless you pay them a lot. Complain with a state consumer protection agency? Good luck getting any action any time soon. Meanwhile, your car is out of action.
We’ve gotten a bit off topic here, but if issues with a warranty claim ever went that far south and I doubt it would, you could first take it to corporate if were talking about an automaker. They would know better and make things right. If that didn’t work, you could take it to small claims court and also file a complaint with the Better Business Bureau.
There are laws set in place to protect consumers against things like this.
Worried about getting the car fixed in the mean time? It's usually possible to find good OEM certified mechanics working at smaller mom & pop shops which usually do better work for less money then the dealerships, at least that's what I've found. Get the work done and then submit the bill to the warranty holder.