Ridgid tools

[SC Maintenance]

Since this thread was bumped - HD has the 18V drill and 1/4 inch impact driver, 2 batteries and a charger for $100

I have this set. I bought it about a year ago because I specifically needed the impact driver for some masonary screws. I haven't used it a ton, but it worked well for me. Can't beat the price.

https://www.homedepot.com/p/RIDGID-...2-0-Ah-Batteries-and-Charger-R92721/324536628

 

[mrbreezeet1]

Yep Ridgid's warranty looks good on paper but stories run the gamut from hassle-free to complete PITA. You have to register online, then confirm weeks later they actually accepted your submission. Users say the latter is critical because sometimes Ridgid says "we don't know what you're talking about, we never saw it." Also the "lifetime" warranty on batteries is only batteries purchased in a kit, not a-la-carte

In the past when I've called Ryobi with problems with their 40V OPE I've gotten a real person in South Carolina and they shipped parts free.

I'm a Milwaukee guy myself and their warranty is one of the easiest and no-nonsense. Print a shipping label at their website, ship it off FedEx. If it was built within the last 5 years (coded into serial #) or you have a receipt for purchase within 5 years, you'll get a new or repaired tool back at your door step via FedEx. NOW, turn around time has been growing the past several years. Sometimes it's 10-14 days, but sometimes it's a month. Also, 5 years is just most tools....OPE is 3, XC batts are 3, compact batts are 2.

Battery replacement said to be painless. Tool repair stories, A-Z