Renting Enterprise "Luxury" class...what to expect
- Thread starter gregk24
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Originally Posted By: gregk24
Originally Posted By: RichardS
Call your CC issuer. Over the weekend, Amex was able to ensure that we ended up in the convertible mustang we wanted, that was one of the "possible" vehicles in the class we reserved. Your card issuer may be able to help with the same.
How does that work?
It seemed pretty simple, William just called member services, explained it was the kids first trip to Florida and Disney World, and if they could help to make sure it was a convertible mustang. I'm not sure if it was a perk of the platinum card, or simply something they extend to all of their card holders.
Originally Posted By: RichardS
Call your CC issuer. Over the weekend, Amex was able to ensure that we ended up in the convertible mustang we wanted, that was one of the "possible" vehicles in the class we reserved. Your card issuer may be able to help with the same.
How does that work?
It seemed pretty simple, William just called member services, explained it was the kids first trip to Florida and Disney World, and if they could help to make sure it was a convertible mustang. I'm not sure if it was a perk of the platinum card, or simply something they extend to all of their card holders.
Enterprise handed me keys of a BMW X5 when I got a rental loaner for my Acura MDX in shop. That was luxury SUV.
Originally Posted By: gregk24
Ok, I ended up getting a "Premium" sedan. It says Nissan Maxima or similar. Hopefully they will give me a nice upgrade.
Nissan Versa with chrome emblems and MP3 CD player. Pulls slightly left, otherwise no issues.
Ok, I ended up getting a "Premium" sedan. It says Nissan Maxima or similar. Hopefully they will give me a nice upgrade.
Nissan Versa with chrome emblems and MP3 CD player. Pulls slightly left, otherwise no issues.
Originally Posted By: madRiver
Enterprise handed me keys of a BMW X5 when I got a rental loaner for my Acura MDX in shop. That was luxury SUV.
I had one of those as loaners too... from the BMW dealership. Freakin' $90,000 SUV, M spec with a turbocharged V8 engine. Riding in that thing was like cruising in heaven or something.
Enterprise handed me keys of a BMW X5 when I got a rental loaner for my Acura MDX in shop. That was luxury SUV.
I had one of those as loaners too... from the BMW dealership. Freakin' $90,000 SUV, M spec with a turbocharged V8 engine. Riding in that thing was like cruising in heaven or something.
Originally Posted By: RichardS
Originally Posted By: gregk24
Originally Posted By: RichardS
Call your CC issuer. Over the weekend, Amex was able to ensure that we ended up in the convertible mustang we wanted, that was one of the "possible" vehicles in the class we reserved. Your card issuer may be able to help with the same.
How does that work?
It seemed pretty simple, William just called member services, explained it was the kids first trip to Florida and Disney World, and if they could help to make sure it was a convertible mustang. I'm not sure if it was a perk of the platinum card, or simply something they extend to all of their card holders.
Most amex don't have that. Platinum does though as does any visa signature card.
Originally Posted By: gregk24
Originally Posted By: RichardS
Call your CC issuer. Over the weekend, Amex was able to ensure that we ended up in the convertible mustang we wanted, that was one of the "possible" vehicles in the class we reserved. Your card issuer may be able to help with the same.
How does that work?
It seemed pretty simple, William just called member services, explained it was the kids first trip to Florida and Disney World, and if they could help to make sure it was a convertible mustang. I'm not sure if it was a perk of the platinum card, or simply something they extend to all of their card holders.
Most amex don't have that. Platinum does though as does any visa signature card.
Originally Posted By: L_Sludger
Originally Posted By: gregk24
Ok, I ended up getting a "Premium" sedan. It says Nissan Maxima or similar. Hopefully they will give me a nice upgrade.
Nissan Versa with chrome emblems and MP3 CD player. Pulls slightly left, otherwise no issues.
I am confused on your comment, but I will add I have rented a Versa before and the steering wheel was off center.
Originally Posted By: gregk24
Ok, I ended up getting a "Premium" sedan. It says Nissan Maxima or similar. Hopefully they will give me a nice upgrade.
Nissan Versa with chrome emblems and MP3 CD player. Pulls slightly left, otherwise no issues.
I am confused on your comment, but I will add I have rented a Versa before and the steering wheel was off center.
Last I checked a Maxima was not a luxury sport sedan. Nice try Enterprise.
Luxury Sedans are usually from the following brands:
-Cadillac
-Acura
-Audi
-BMW
-Mercedes-Benz
-Infiniti
-Lexus
-Buick
-Lincoln
Luxury Sedans are usually from the following brands:
-Cadillac
-Acura
-Audi
-BMW
-Mercedes-Benz
-Infiniti
-Lexus
-Buick
-Lincoln
Originally Posted By: jeepman3071
Last I checked a Maxima was not a luxury sport sedan. Nice try Enterprise.
Luxury Sedans are usually from the following brands:
-Cadillac
-Acura
-Audi
-BMW
-Mercedes-Benz
-Infiniti
-Lexus
-Buick
-Lincoln
Your right, I ended up getting a "premium" sedan. Still arguable that its not premium either.
Last I checked a Maxima was not a luxury sport sedan. Nice try Enterprise.
Luxury Sedans are usually from the following brands:
-Cadillac
-Acura
-Audi
-BMW
-Mercedes-Benz
-Infiniti
-Lexus
-Buick
-Lincoln
Your right, I ended up getting a "premium" sedan. Still arguable that its not premium either.
The only time to rent something other than a full size (which is a Camry, they go by EPA volume, not a reasonable idea of what full size would be to the average driver) is if you need a big SUV or larger vehicle for the seats/cargo.
Don't rent a luxury unless you know what they consider to be a luxury. Hertz will tell you exactly: Mercedes E-class, for example.
Negotiate an upgrade at the counter. I've rented Jaguars, Lexus, Mercedes, and other luxury cars for as little as $20/day over what I paid for the full size.
If you're part of their loyalty program, you'll often get a modest upgrade if it's available. E.g., rent a full size, get a new Impala, or Taurus (which are considered premium by Hertz). So, rent the full size, drive off in an SUV, or premium sedan.
I rent a car only 12 or 15 times a year now. Used to be more like 40 times a year.
Most recently, at Bradley airport (Hartford, CT) - where I rented a full size (Camry) and drove off in an Infiniti QX-60. Very nice car, by the way. I didn't rent it, or even negotiate it. They were just out of regular cars and had to choose who was getting a nicer car, so they upgraded a Gold club member.
To rent that car would cost about five times as much as the full size. So, rent the full size and be grateful when you get upgraded.
Or pay a LOT more and, in some cases, be dissatisfied if their idea of "luxury" doesn't meet yours.
Don't rent a luxury unless you know what they consider to be a luxury. Hertz will tell you exactly: Mercedes E-class, for example.
Negotiate an upgrade at the counter. I've rented Jaguars, Lexus, Mercedes, and other luxury cars for as little as $20/day over what I paid for the full size.
If you're part of their loyalty program, you'll often get a modest upgrade if it's available. E.g., rent a full size, get a new Impala, or Taurus (which are considered premium by Hertz). So, rent the full size, drive off in an SUV, or premium sedan.
I rent a car only 12 or 15 times a year now. Used to be more like 40 times a year.
Most recently, at Bradley airport (Hartford, CT) - where I rented a full size (Camry) and drove off in an Infiniti QX-60. Very nice car, by the way. I didn't rent it, or even negotiate it. They were just out of regular cars and had to choose who was getting a nicer car, so they upgraded a Gold club member.
To rent that car would cost about five times as much as the full size. So, rent the full size and be grateful when you get upgraded.
Or pay a LOT more and, in some cases, be dissatisfied if their idea of "luxury" doesn't meet yours.
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Originally Posted By: Jarlaxle
Originally Posted By: L_Sludger
A Luxury class car from Enterprise is typically a Dodge Neon with a leather shift knob and alloy wheels.
Last 2 "luxury" rentals I saw from Enterprise were a 300 and an Avalon XLE.
Yeah, hardly true luxury. If they try giving me a Fusion or other full size I'll argue with them and tell them to give me a "premium car" or drop my rate. A Fusion is full size, and I should be charged for the full size rate. I got premium to hopefully they will deliver.
Originally Posted By: L_Sludger
A Luxury class car from Enterprise is typically a Dodge Neon with a leather shift knob and alloy wheels.
Last 2 "luxury" rentals I saw from Enterprise were a 300 and an Avalon XLE.
Yeah, hardly true luxury. If they try giving me a Fusion or other full size I'll argue with them and tell them to give me a "premium car" or drop my rate. A Fusion is full size, and I should be charged for the full size rate. I got premium to hopefully they will deliver.
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