Could be and it may also have to do with how greedy the local manager is. Since they are judged by how much revenue their location produces. They can quickly rise through the ranks if their numbers are high.
I should have added, this was one time with local company, Enterprise has been flawless. Seldom rent anymore, uber is cheaper for one or 2 outings a daywhen I rent, I always take pictures of the car, and zoom in on any damage in their lot showing their building. If they later try anything, and then insist after being shown the photos, I will call the police, who of course will not come out, they are too busy writing speeding tickets. But they have record of the call. I then call the state attorney general office and the CC fraud department. Then the renting manager will call me to tell me they are sorry and remove the charge.
If the cc company finds fraud then will quit processing their car transactions.
Rod