Premium Guard PG4612 Glue Flakes

[pro cras]

All pictures are of the same filter and I didn't touch the glue, the plastic is still over the filter. I sent an email directly to their support address.

Hm, they haven't replied to me. I e-mailed [email protected] and [email protected]

 

[ZeeOSix]

Hm, they haven't replied to me. I e-mailed [email protected] and [email protected]

I've emailed Premium Guard three times with questions about their oil filters and have never received any replies ... crickets.

 

[pro cras]

I got a reply from Premium Guard support!

"I would like to get this filter sent to our lab. I have logged this as claim number XXXX. Please let me know the address of where this filter is located and I will send over a UPS return label."

Should I send the filter to them?

What's the secret to getting a reply?