We used to have a couple of Pep Boys in town and I liked them for the oil and filter sales they had, but they were bad about just having stacks of products in the aisles and sometimes you'd have to dig through them to get what you needed. Tried their repair shop a couple of times. Neither time did it turn out good. My Dad took his Chrysler in for a head gasket and it took almost a month to get it back.