Hillbilly Deluxe
Thread starter
Let me be clear-
The first three times, I ordered a set of 10" Knipex Diagonal cutters, "Used-Like New". First time I got a pair of Cobra 250 Pliers. Ordered the diagonal cutters again, Used-Like New, got a pair of Cobra Extra Slim 250 Pliers. Third time (and second time chatting about it), the CS rep ordered them for me, said he put a note on the order for a supervisor to ensure I was getting the correct item. I did.
Second time - Ordered a Klein 10" tool tote, again, Used-Like New. Received the Klein Backpack, obviously not used, was in original bag, sealed box, etc. They refunded the price plus some extra. I ordered the NEW item, was $3 more, got it.
Third time - Ordered a pair of Knipex 10" Linesman pliers, Used-Like New, received my second pair of Cobra Extra Slim 250 pliers. They refunded my money.
The first three times, I ordered a set of 10" Knipex Diagonal cutters, "Used-Like New". First time I got a pair of Cobra 250 Pliers. Ordered the diagonal cutters again, Used-Like New, got a pair of Cobra Extra Slim 250 Pliers. Third time (and second time chatting about it), the CS rep ordered them for me, said he put a note on the order for a supervisor to ensure I was getting the correct item. I did.
Second time - Ordered a Klein 10" tool tote, again, Used-Like New. Received the Klein Backpack, obviously not used, was in original bag, sealed box, etc. They refunded the price plus some extra. I ordered the NEW item, was $3 more, got it.
Third time - Ordered a pair of Knipex 10" Linesman pliers, Used-Like New, received my second pair of Cobra Extra Slim 250 pliers. They refunded my money.