Opinions of Sprint Cellular?

[UNC151]

Sometime ago we acquired another company that effectively doubled the size of our North America operations (about 1700 employees). The other company uses T-Mobile and Verizon and we use AT&T. Neither of the companies have any experience with Sprint. We are a global company (have nearly 500 offices world-wide) and need a vendor that works well in the US and Internationally. I have no illusions that we will be able to go 100% with one vendor (due to coverage,etc.), but if we can manage an 85/15 split with one vendor I would be happy as would the businesses because we should be able to leverage the account cost due to number of lines.

We are currently testing phones from Sprint (I have sent two phones overseas to be tested) and we have them in 4 cities within the US (San Francisco, Houston, Boston, and Helena). I have a Verizon MiFi from the other company that has been all over the world with me and I am quite impressed with the speed and usability of the device no matter where I go.

Now, I said all of that to ask--what is everyone's impression of Sprint? I am fairly well impressed with the professionalism of the representatives and their overall set up. I have a S4 and a Tri-Fi (hotspot) that I am testing and so far, they have been OK.

I would love to hear opinions (especially from those who travel internationally) about how well Sprint works or does not work.

Thanks in advance for your time!

 

[dparm]

They're behind the curve on LTE but fortunately they are working to get caught-up. I do consulting (100% travel) and very few of my colleagues use Sprint -- most are AT&T or Verizon, if that says anything.

 

[dishdude]

I have a company provided S3 on Sprint. Voice is reliable everywhere I travel, however 3G data is painfully slow, so I try to keep it on Wi-Fi. I have hit a few areas where they have rolled out 4G, and it is very good, but they are behind the other big players in rolling out their 4G LTE.

 

[Bill in Utah]

Around here Sprint stinks for coverage. There are states where they have close to NO coverage.

I had them for a few years and knew when to turn off the phone to save battery since all it was going to do is drain faster looking for a signal.

At least T-mobile and ATT seem to roam on each others networks for voice and text. Data ATT does have it around here once you are out of the metro areas. T-Mobile does Edge as does Verizon.

 

[jaj]

I'm not quite sure what your question is about, but here's what I know (from a couple of decades of global business experience):

- no carrier in your home country can provide you with coverage in another country. National boundaries and country by country legislation gets in the way.

- pretty much every carrier has world-wide interoperation contracts with most of the carriers in other countries, so if you're roaming outside the USA, your phone will connect to a local carrier. You'll pay roaming airtime charges and long distance, but it works pretty much anywhere in the world.

So, if you're shopping for a US carrier to consolidate all your traffic with, get the one with the best domestic coverage in the areas where you need it, and combine that with the best outside-the-USA roaming package.

 

[javacontour]

Fired Sprint years ago after being with them since 92for long distance and later cellular during the old PCS days They could not get my billing right even by billing my credit card.

I think there are better options out there.

 

[ToyotaNSaturn]

Use Ting.com rather than Spring. Ting resells Sprint line services, much cheaper with them. We have been happy with them so far.