Opinion on "express self scan" checkouts?

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Originally Posted by madRiver
I just like places that take Apple Pay, so much easier .

Yep. I wish Fred Meyers would take it. I've suggested it to a few cashiers.
 
I don't use them because it takes away a job from someone and I don't get a discount for doing the work myself.
If I want the convenience I would order online and stay home.
 
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Originally Posted by dave1251
The efficiency is dependant on the user. If your not quick and able to bag your items I recommend not using one.


Tragedy of the commons. If you're slow but there's no line, you still get out slightly faster. The guy behind you who assumes you'll move at a normal pace loses.
 
You guys are living in the past. Our local Fry's grocery store has hand-held scanners that you take with you, scan the item and drop in a reusable bag, done! Good things are you handle your items 1 time, you pack as you go and you can confirm prices and see your running total. When done shopping you go to one of the self-check machines and scan a bar code, it prints up your receipt and you pay. Only way we shop now. Walmart is closer and we hardly go there.
 
Originally Posted by 928
Great! You are helping eliminate jobs. Just what the stores want. Unless there is no other option, I will always go to the line with a checker, a few minutes wait isn't a big deal for me. Sounds like the majority of responders must be so busy that they can't wait in line.
Remember, however poor paying it is, it's a job you are helping to eliminate by going to the self checkout.


We also shoo away the bagger person. My wife insists on bagging the groceries herself.
 
Originally Posted by StevieC
I don't use them because it takes away a job from someone and I don't get a discount for doing the work myself.

What about online banking and ATMs?
wink.gif


I use a self checkout because I spent enough time doing retail in a very high throughput location (i.e. convenience) that I'm quicker at it than they are. As you well know, most Canadian outlets have you bag your own groceries anyhow, and if I'm already bagging, scanning at the same time does not slow you down. It's the old adage from the convenience store: Scan, bag, scan, bag, scan, bag until you're done. That way nothing gets missed and nothing gets scanned twice.
 
Originally Posted by javacontour
It wouldn't be so bad if the machines were not so dreadfully slow. If I could scan and bag at the rate cashiers are allowed to do so, that would be great.

But the machines are so much slower.

Computers are fast enough, they should be waiting on the human, not the human waiting on the machine to let me scan the next item.

I really hate the self-checkouts as they are cumbersome and slow.

Originally Posted by Vern_in_IL
Walmart is really pushing these, typical scan your own sheet b.s.

If I only had one or two items, yeah, but it is totally BS if you have a full cart. Kroger doing this as well. I want a bagger and paper bags please!





^^^^^^^

Hey... Try getting behind anyone with fresh produce!!!

No bar code quite often... They look like a space ship landed in front of them
lol.gif


I actually like the self check out lines... Faster for me almost always...


Even when I go through a regular line with a cashier... I bag my own groceries. Because I did this in high school. And I am fast... I can keep up with cashier item for item... That's getting it done
smile.gif
 
Originally Posted by madRiver
Originally Posted by 928
Great! You are helping eliminate jobs. Just what the stores want. Unless there is no other option, I will always go to the line with a checker, a few minutes wait isn't a big deal for me. Sounds like the majority of responders must be so busy that they can't wait in line.
Remember, however poor paying it is, it's a job you are helping to eliminate by going to the self checkout.


The stores who offer this type of service tend to add better services like ordering online and running product to outside and easy pickup spawning other jobs. Stores that keep the status quo go the way of do do like Toys r us, Sears, Kmart ...... Better to adapt to consumer needs and desires then stick your head in sand.



^^^^^^^

Great post Mad River....

By the way.. the Mad River was beautiful when I was up that way... Wonderful state !
 
Originally Posted by StevieC
I bank online because I have a "No Fee" chequing account so that is my discount.
grin2.gif


I had that anyhow no matter how I go. Of course, I haven't spoken to a teller with respect to my personal account for at least two years.
 
Originally Posted by Garak
Originally Posted by StevieC
I bank online because I have a "No Fee" chequing account so that is my discount.
grin2.gif


I had that anyhow no matter how I go. Of course, I haven't spoken to a teller with respect to my personal account for at least two years.

Me either... I was one of the first on PC Financial, although now I moved somewhere else.
 
Originally Posted by Garak
Originally Posted by StevieC
I don't use them because it takes away a job from someone and I don't get a discount for doing the work myself.

What about online banking and ATMs?
wink.gif


I use a self checkout because I spent enough time doing retail in a very high throughput location (i.e. convenience) that I'm quicker at it than they are. As you well know, most Canadian outlets have you bag your own groceries anyhow, and if I'm already bagging, scanning at the same time does not slow you down. It's the old adage from the convenience store: Scan, bag, scan, bag, scan, bag until you're done. That way nothing gets missed and nothing gets scanned twice.


I like to make deposits with the bank in person. That way I know all the tellers and they don't give me a hard time. Then when they know you, you can get freebies like a bank check when you need it. One knows me so well that whenever I ask for one, she doesn't even mention that she's going to waive the charge, she just gives it to me without mentioning it at all.
 
Originally Posted by AZjeff
You guys are living in the past. Our local Fry's grocery store has hand-held scanners that you take with you, scan the item and drop in a reusable bag, done! Good things are you handle your items 1 time, you pack as you go and you can confirm prices and see your running total. When done shopping you go to one of the self-check machines and scan a bar code, it prints up your receipt and you pay. Only way we shop now. Walmart is closer and we hardly go there.


How does the system know you've scanned everything in the bag, or that someone didn't scan a cheaper item then put a more expensive item in the bag?
 
Originally Posted by StevieC
I don't use them because it takes away a job from someone and I don't get a discount for doing the work myself.
If I want the convenience I would order online and stay home.

The problem with that is that the job is already gone.
 
My dad would never use them, he said if he is going to do the work, he needs to get a discount.
He would wait in line for 10 minutes with 1 item over using the self check out.
21.gif


I use them a lot when they are not busy and I have 10-20 items, if I have a cart full or the lines are the same at the self checkout or cashier, I use a cashier.
I do like how at Home Depot they now e-mail my receipt based on my credit card (yeah, yeah, they are tracking me and my purchases).
 
Like it or not the cashier position is disappearing. The scan and go technology is going to change everything. The other option is to order online and do a store pickup or have it delivered.

As for buying produce the system is set up for you to use the scale and can with that. I've seen the instructions but I haven't tried it yet.

Eventually it will be your smartphone doing the scanning.
 
The only way I'll use them is if I get a discount on my groceries. I don't work there,so I refuse to do their work unless they pay me.
 
Originally Posted by blupupher
He would wait in line for 10 minutes with 1 item over using the self check out.


Haha I do that same exact thing!
grin2.gif
 
Originally Posted by PimTac
Originally Posted by StevieC
I don't use them because it takes away a job from someone and I don't get a discount for doing the work myself.
If I want the convenience I would order online and stay home.

The problem with that is that the job is already gone.
+1 if your job is operating a machine in 2019 you are in trouble. High minimum wage is much more of a threat to jobs like that, anyway. When the minimum wage went up here, stores cut the amount of cashiers on the floor considerably.
 
Originally Posted by ZeeOSix
Originally Posted by AZjeff
You guys are living in the past. Our local Fry's grocery store has hand-held scanners that you take with you, scan the item and drop in a reusable bag, done! Good things are you handle your items 1 time, you pack as you go and you can confirm prices and see your running total. When done shopping you go to one of the self-check machines and scan a bar code, it prints up your receipt and you pay. Only way we shop now. Walmart is closer and we hardly go there.


How does the system know you've scanned everything in the bag, or that someone didn't scan a cheaper item then put a more expensive item in the bag?


Don't know and don't worry about it because we're honest. That's the store's problem.

As to losing jobs, there are more employees picking online orders than there are fewer cashiers now.
 
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