I have a hunch that the services were not done, the type of service was extremely severe combined with bulk oil iffy lube type changes. The only sludged Toy motors I have ever seen were results of coolant contamination.
Another issue is the average owner is not going to change there PCV valve unless someone tells them to. Maintenance to them is Filling them with gas and parking it at the Walmart autocenter for an oilchange when it is convenient to go shopping and get an oil change.
Sludge does not "magically" appear without warning.. This is an issue of owners taking the Toyota name and assuming that the product will last forever with minimal maintenance (minimal being the walmart autocenter using soccer mom who will get around to the oil change whenever life is not so hectic!).
Has anyone dug to the root cause of these falures or are we taking internet complaints as literal? I was reading NHTSA complaints yesterday and some of these complaints I read for some vehicles were pure consumer ignorance. Front wheel drives that pull to the side under hard accleration?? Hello Torque steer?
My wife freaks out about noises, she was outside the Outlander the other day when I started it and then turned on the A/C she heard the Compressor and the Condensor fans kick on and thought the car was falling apart. It took some convincing to explain that those were normal sounds and she doesn't normally hear them from the cab with the radio on while logging her mileage log.
Do I think any car company is perfect? No. But I think when they have a reputation for bulletproof reliability they can attract owners who want reliabilty without any maintenance. Hey It's a (insert Toyota, Honda, Lexus, Infinti)It will last forever.. besides I have a busy lifestyle and don't have time for all that maintenance.. that's why I paid a premium for a "dependable" vehicle.
All Vehicles need reasonable maintenance and That is more than 3k mile Oil changes done by the local HS dropout while you are shopping for cheaper products at Walmart.
All offenses are intended.