I have a Dell pc with Office XP installed that ran fine. My son needed office 2007 for school work and then the issues started.
I have a genuine copy of 2007 Office and installed it and it worked fine for me but not my wife and son.
They were getting the dreaded windows installer every time they tried to open any thing .
Well my son is off to college this year so I figured I would uninstall the office 2007 and reinstall it making my wife as an admin
as well as me in case that was an issue, no dice still getting the installer message.
Did a bunch of searches on the Microsoft tech page and tried everything under the sun and still not luck.
Went and updated my XP and now I have lost Outlook Express for my wife's profile and she still can not access anything in
office 2007.
First I would like to get get her outlook working but should I start with the system file checker and see if it repairs her Outlook ?
Since I have the original XP disc from Dell , I would think that maybe I could repair Outlook for that disc ?
From there I want to just reinstall the Office XP that was on the machine as it worked fine but I am missing one number
in the product key ( a guy who I used to work with burned me a copy )
My wife does not want to lose her emails so I feel that I need to get her outlook issues fixed first and I can back them up on my external
hard drive that I have .
Seems like the whole issue could have been that the Office XP did not get totally uninstalled as the outlook express was still on there .
weird part is everything worked fine for me.
I even went in to check on the permissions as a last result ( figured this would solve it ) in the registry for office.
thanks for any suggestions that you may have.
I have a genuine copy of 2007 Office and installed it and it worked fine for me but not my wife and son.
They were getting the dreaded windows installer every time they tried to open any thing .
Well my son is off to college this year so I figured I would uninstall the office 2007 and reinstall it making my wife as an admin
as well as me in case that was an issue, no dice still getting the installer message.
Did a bunch of searches on the Microsoft tech page and tried everything under the sun and still not luck.
Went and updated my XP and now I have lost Outlook Express for my wife's profile and she still can not access anything in
office 2007.
First I would like to get get her outlook working but should I start with the system file checker and see if it repairs her Outlook ?
Since I have the original XP disc from Dell , I would think that maybe I could repair Outlook for that disc ?
From there I want to just reinstall the Office XP that was on the machine as it worked fine but I am missing one number
in the product key ( a guy who I used to work with burned me a copy )
My wife does not want to lose her emails so I feel that I need to get her outlook issues fixed first and I can back them up on my external
hard drive that I have .
Seems like the whole issue could have been that the Office XP did not get totally uninstalled as the outlook express was still on there .
weird part is everything worked fine for me.
I even went in to check on the permissions as a last result ( figured this would solve it ) in the registry for office.
thanks for any suggestions that you may have.