I had an encounter with a good-size deer in the Cruze, and it's already been seen by the body shop. On the estimate, some of the parts listed for replacement said "LKQ - oem surplus". I'm hoping that is another term for "new old stock" parts, which is fine by me. So, what does that mean?
"OEM Surplus" collision parts?
- Thread starter sciphi
- Start date
- Status
LKQ is Keystone, I'm unsure of whether they buy OEM or not - but the last bumper I saw that was labeled as such (OEM Surplus) is definitely not OEM or OEM quality.
Originally Posted By: NHGUY
OEM surplus? Did GM make that many body parts they cant get rid of? Something is wrong there.
The adjuster said in my case it meant genuine GM parts that were left over from the factory, or new old stock. I hope that is right....
OEM surplus? Did GM make that many body parts they cant get rid of? Something is wrong there.
The adjuster said in my case it meant genuine GM parts that were left over from the factory, or new old stock. I hope that is right....
Demand to see the parts and receipt for them prior to starting the work on your Cruze. Bumper covers MUST be OEM Quality in order to remain flexible in cold climates. Just because it looks like OEM doesn't make it. Have you discussed this with your insurance agent? Have him put some pressure on this parts issue for you. The squeeky wheel gets the grease! FWIW--Oldtommy
Originally Posted By: sciphi
Originally Posted By: NHGUY
OEM surplus? Did GM make that many body parts they cant get rid of? Something is wrong there.
The adjuster said in my case it meant genuine GM parts that were left over from the factory, or new old stock. I hope that is right....
This is completely wrong. We NEVER have surplus parts at the factory. We only bring in parts to meet our build schedules. We build based on just in time delivery as inventory costs money. The adjuster is using fancy terms to cover that they are using non OEM parts or perhaps even used parts.
Originally Posted By: NHGUY
OEM surplus? Did GM make that many body parts they cant get rid of? Something is wrong there.
The adjuster said in my case it meant genuine GM parts that were left over from the factory, or new old stock. I hope that is right....
This is completely wrong. We NEVER have surplus parts at the factory. We only bring in parts to meet our build schedules. We build based on just in time delivery as inventory costs money. The adjuster is using fancy terms to cover that they are using non OEM parts or perhaps even used parts.
Which insurance company do you use? Something doesn't sound right to me, either. Sounds like a slick talking adjuster trying to put Chinese parts on your new car.
Originally Posted By: GMBoy
Originally Posted By: sciphi
Originally Posted By: NHGUY
OEM surplus? Did GM make that many body parts they cant get rid of? Something is wrong there.
The adjuster said in my case it meant genuine GM parts that were left over from the factory, or new old stock. I hope that is right....
This is completely wrong. We NEVER have surplus parts at the factory. We only bring in parts to meet our build schedules. We build based on just in time delivery as inventory costs money. The adjuster is using fancy terms to cover that they are using non OEM parts or perhaps even used parts.
Bingo, I am willing to bet GM is just like Ford and uses "just in time" inventory at their factories.
Originally Posted By: sciphi
Originally Posted By: NHGUY
OEM surplus? Did GM make that many body parts they cant get rid of? Something is wrong there.
The adjuster said in my case it meant genuine GM parts that were left over from the factory, or new old stock. I hope that is right....
This is completely wrong. We NEVER have surplus parts at the factory. We only bring in parts to meet our build schedules. We build based on just in time delivery as inventory costs money. The adjuster is using fancy terms to cover that they are using non OEM parts or perhaps even used parts.
Bingo, I am willing to bet GM is just like Ford and uses "just in time" inventory at their factories.
LKQ = Like Kind and Quality
In insurance talk it means you had a used part so you're getting a used part if one is available or an insurance quality aftermarket part if a used one is not available.
I guess junkyard parts can be called OEM surplus! I prefer previously enjoyed.
In insurance talk it means you had a used part so you're getting a used part if one is available or an insurance quality aftermarket part if a used one is not available.
I guess junkyard parts can be called OEM surplus! I prefer previously enjoyed.
The source is a late model car recycling yard in Rochester. I will see what they say about the parts in question. Obviously I would prefer new parts, not used parts subjected to the massive amounts of salt on the roads around here.
Last edited:
Usually if it's a part that isn't in perfect condition, the body shop will reject it. They won't even deal with trying to get a supplement from the insurance company to deal with a door that has dings, surface rust, etc.
They also won't deal with poor quality aftermarket panels if they don't fit properly or come in damaged repeatedly. It's always a back and forth between the shop and insurance company.
They also won't deal with poor quality aftermarket panels if they don't fit properly or come in damaged repeatedly. It's always a back and forth between the shop and insurance company.
Fill me in.
If it's the end of a body style, won't GM pop out a bunch of fenders etc while they still have the dies set up?
What would you get if you went to a GM dealer for a collison part for an eight year old car? (They have to support for eight years.) Would it have been popped and warehoused? Or do they do small runs later on?
As they're still making OP's Cruze, would a genuine replacement fender come from a production run batch or from some other place?
If it's the end of a body style, won't GM pop out a bunch of fenders etc while they still have the dies set up?
What would you get if you went to a GM dealer for a collison part for an eight year old car? (They have to support for eight years.) Would it have been popped and warehoused? Or do they do small runs later on?
As they're still making OP's Cruze, would a genuine replacement fender come from a production run batch or from some other place?
The only thing I know is that OEM Surplus is definitely not OEM quality. In my case, the area around the fog light inserts was not even trimmed properly. It fit and lined up properly, but there was an obvious difference in finishing touches.
Yeah.. if I were you definitely go for used OEM parts. I replaced my mirror on my 2007 Corolla, with some aftermarket mirror that was brand new... and yeah it stuck out more than it should. They guy who sold it to me said it was because I hit something and came out with a hammer.. I told him I wanted my money back. Luckily he gave me my money back, and I picked up a lightly used OEM mirror, for 30$ more. And guess what? It does not stick out at all.. Good luck!!
Aftermarket parts that are CAPA approved are usually better than the non-CAPA approved parts. If you can't get OEM parts, hopefully they'll get you CAPA approved parts.
http://www.capacertified.org/process.asp
http://www.capacertified.org/process.asp
OEM Surplus gimmick? It makes me think of the "OE Brand" steering parts you can get from Advance Auto. They are really the typical junk from China, they just put OE in the name to try to seem like the real thing.
Originally Posted By: GMBoy
We NEVER have surplus parts at the factory. We only bring in parts to meet our build schedules.
Do you guys make your own body stampings, or do you buy them from a supplier? Magna, just as a for-instance, does a huge amount of body manufacture for GM and other automakers.
We NEVER have surplus parts at the factory. We only bring in parts to meet our build schedules.
Do you guys make your own body stampings, or do you buy them from a supplier? Magna, just as a for-instance, does a huge amount of body manufacture for GM and other automakers.
Well, I was told twice today that they were genuine GM parts. I'm going to contact the place the parts are arriving from tomorrow to attempt to get more information. If they're used OEM, as long as they're in mint condition that's likely okay. I will be taking a look at them before they go onto the car.
Originally Posted By: eljefino
If it's the end of a body style, won't GM pop out a bunch of fenders etc while they still have the dies set up?
I used to do a lot of work for Tier-1 suppliers (OEMs to the automakers). Below is a compilation of what I was told by the engineers:
When a car is in production, parts are made primarily for the assembly line, with a trickle (about 10%) being diverted to the warehouse for repair parts. I think the parts for the assembly plant were called "line" parts. I remember the diverted trickle being referred to as "distribution" parts.
Once the car (or the model year, for MY-specific parts) is out of production, parts continue to be made for a period of time to top-up warehouse stocks. The quantity produced for the warehouse is based on estimated repair demand for that particular part. Suppliers will keep tooling around for several (or many) years past end-of-production for the model which uses that part.
If supply of a particular out-of-production part begins to run low, the automaker will determine the level of demand, and possibly place an order with the suppliers for a new run of parts. This run is necessarily very tiny compared to the production runs, which is one reason OE repair parts are so expensive. If demand is very low but the vehicle still fairly new, the automaker may still order a new run, but will let orders pile up until they make the new run worth doing (that's what causes some of those "backorders").
Sometimes runs of out-of-production parts are produced until tooling wears out or breaks, at which point it's usually not economic to make new tooling. Sometimes they're produced until demand drops below a certain level. If a part is used on many models (e.g.: brake pads), or there is continual heavy demand (e.g.: wiper rubbers), that part may be available nearly forever. Dealer-install parts (e.g.: rear mudflaps) are usually the first to disappear from stocks; typically there are no new runs of those parts. There is NO law which says that automakers must produce repair parts for a certain number of years.
If it's the end of a body style, won't GM pop out a bunch of fenders etc while they still have the dies set up?
I used to do a lot of work for Tier-1 suppliers (OEMs to the automakers). Below is a compilation of what I was told by the engineers:
When a car is in production, parts are made primarily for the assembly line, with a trickle (about 10%) being diverted to the warehouse for repair parts. I think the parts for the assembly plant were called "line" parts. I remember the diverted trickle being referred to as "distribution" parts.
Once the car (or the model year, for MY-specific parts) is out of production, parts continue to be made for a period of time to top-up warehouse stocks. The quantity produced for the warehouse is based on estimated repair demand for that particular part. Suppliers will keep tooling around for several (or many) years past end-of-production for the model which uses that part.
If supply of a particular out-of-production part begins to run low, the automaker will determine the level of demand, and possibly place an order with the suppliers for a new run of parts. This run is necessarily very tiny compared to the production runs, which is one reason OE repair parts are so expensive. If demand is very low but the vehicle still fairly new, the automaker may still order a new run, but will let orders pile up until they make the new run worth doing (that's what causes some of those "backorders").
Sometimes runs of out-of-production parts are produced until tooling wears out or breaks, at which point it's usually not economic to make new tooling. Sometimes they're produced until demand drops below a certain level. If a part is used on many models (e.g.: brake pads), or there is continual heavy demand (e.g.: wiper rubbers), that part may be available nearly forever. Dealer-install parts (e.g.: rear mudflaps) are usually the first to disappear from stocks; typically there are no new runs of those parts. There is NO law which says that automakers must produce repair parts for a certain number of years.
Originally Posted By: Tegger
Originally Posted By: GMBoy
We NEVER have surplus parts at the factory. We only bring in parts to meet our build schedules.
Do you guys make your own body stampings, or do you buy them from a supplier? Magna, just as a for-instance, does a huge amount of body manufacture for GM and other automakers.
Our stampings come from a supplier for now....but we just built a brand new stamping plant on our plant property where we will stamp all our own steel for the next gen SUV.
Originally Posted By: GMBoy
We NEVER have surplus parts at the factory. We only bring in parts to meet our build schedules.
Do you guys make your own body stampings, or do you buy them from a supplier? Magna, just as a for-instance, does a huge amount of body manufacture for GM and other automakers.
Our stampings come from a supplier for now....but we just built a brand new stamping plant on our plant property where we will stamp all our own steel for the next gen SUV.
- Status