Originally Posted By: ConfederateTyrant
Dell is absolute garbage, at least their laptops, I don't do much on-site service of desktops so I don't know how often the ones at work break. I have noticed that after Dell's "mascot" "dude you're getting a Dell" guy got busted for pot, their quality plummeted. I've seen a lot of Dells that are just now finally dying at 5 years, while these new ones are dying in months.
As for Toshiba, I've seen more of the newer ones failing than older ones, but nothing compared to Dell and Gateway. HPs were great up until these motherboard-eaters started showing up on the market in early 2007. Gateway...well Gateway dug their own grave and should have disappeared from the market years ago.
What can you expect though? Technology has gotten cheap enough to the point that if a basic $400 laptop lasts you only a year, then you got your moneys worth.
I hear good about ASUS laptops, just it was rumored that they'd use high-end graphics cards, while keeping other parts refurbished to keep the cost of a gaming laptop low. That comes from two of my co-workers, one who owns an ASUS laptop, but I can't verify that rumor.
They aren't using refurb parts. I'm an ASUS partner.
The old Toshiba Satellite notebooks; the big thick grey buggers were fantastic. But since then, quality has steadily declined.
I had one client who went through a video card and TWO motherboards in the course of a couple of months with his high-end Toshiba. He was LIVID. Combined with the fact that the bloody thing had to go to somewhere in the US to get fixed and he was without it for a month.
My sister's Toshiba went through FIVE motherboards!!!! She was using it as a desktop and apparently the sub-par cooling solution used was not adequate for extended usage as a desktop replacement. This was killing the boards. Toshiba finally advised her on this with the last motherboard replacement and so she shuts it off now and it's been OK.... Hardly what I'd call satisfactory.
DELL's higher-end laptops are decent. The Inspiron ones.... well you get what you pay for. Which isn't much.
The ACER notebooks have not had horrendous failure rates for me. Though I ONLY sell the Intel-based ones. They are inexpensive and their design and warranty reflect that. They have a far lower hinge-failure rate than the Compaq notebooks and I have had to do the CPU fans on a couple of them.
I've been selling ASUS notebooks since they were first available in Canada. I've had one motherboard failure and one video card failure. That's the lowest failure rate of any manufacturer I've dealt with in volume by a wide margin.
The Lenovo notebooks are significantly cheaper than the IBM models they replaced. They are very price-competitive with Fujitsu and ASUS now. Not sure that the quality is as good though.....