They hit me with the double team, and the sales manager would come over and play bad cop, while the sales associate I dealt with was the good cop.
Now it's buy, buy, buy or else. I was left with my head spinning like son of gun but I didn't crack and buy anything.
How do I withstand this constant barrage of BS? I felt like I was being interrogated by the feds.
Here is how you deal with it. You tell them once politely that the games aren't going to work. The second time,
you walk.
Never wait until
you absolutely have to to replace a car. That gives them the edge, and takes your leverage away.
My tact has always been that the only thing that is going to sell me a car is the product itself and the numbers that evolve from the interaction. Their noise means little or nothing to me.
My view from my experience: It is incumbent upon them to please me, not the other way around.
Rationale: I'm the one with the cash, or the one who will have to tote the note. They need me much worse than I need them.
So I adopt that mantra whenever I car shop (or any high ticket item.) Mrs Tdbo refers to me as a relentless (self censored) when I am in that zone.
I have found the best way to sort through much of the equine excrement is to do much of the process through e-mail (using a dedicated account.) Much easier to extinguish the flamers in that manner, rather than having Polyester Pete trying to chase you down in a parking lot or wear out your phone #. It gives them a chance to audition for being the selected vendor, it also gives me a chance to see how they operate. Great tool. I have weeded out many punks that way.
Through this method, the last several cars that I have bought have been pleasant, flawless events. Taking the initiative also minimizes the chances that you will be labeled as a "Mark" in the business office.
There are car dealers/car lots on virtually every corner. I also have the advantage of multiple vehicles, I'm not walking anywhere.
