new tranny in Lexus ES330

[todds21]

I am really impressed with Lexus customer service. I am in charge of the maintinence on my wife's ES330 and check the fluids every time I gas it up (like every BITOG fanatic). This weekend the transmission fluid looked a little low but wasn't sure if it was because it was colder than usual in Dallas. I crawled under the car when I got home and noticed some fluid on the transmission. I took it to the stealership and they gave me a loaner and sent me home. Service rep called me and said yes the transmission had a bad seal and they would fix it. I just picked it up 24 hours after I had dropped it off and they put a NEW transmission in it. Said it was quicker for them to remove and replace.

I go to the local Toyota dealer for my maintinence but am really impressed with Lexus. On the invoice it says they replaced 4 qts of Toyota T-IV ATF. Is there anything special about a breakin period for a transmission? Do I need to change the fluid out from any break in debris?

 

[fred0803]

Curious if you got a new transmission or a new torque converter? Total transmission fluid is around 9 or 10 quarts for that transmission (Aisin Warner).

All I have ever heard about Lexus is that if you have something wrong, then fix it and fix it quickly and are not concerned about cost... Only customer relations.

 

[todds21]

I don't know if it was a new torque converter or whole new transmission. The old transmission was functioning good and I had flushed the ATF at 30K (Lexus recommended 60K). Adding 4 qts of ATF sounds like draining the pan. I am kind puzzled how it only took 4 qts replacing the transmission.

Very good customer service!

 

[The Critic]

Perhaps 4 qt of T-IV was used to flush the old heat exchanger (and/or transmission cooler) plus top-up the remanufactured transmission.

 

[ewetho]

We get fords with fluid in them. Clean fluid not hazmat so they ship full. Old dirty fluid is so we ship back empty. 4 was for top off. Sounds like they took good care of you. Glad to hear that.

 

[JohnBrowning]

It has been my experince that torq-converters ship dry most times. Most OEM's require the cooler and the lines to be flushed and seldom are the transmissions as full as they should be when they arive filled.So the T-IV makes sense either way you work it.