New car purchase with evidence of accident, concern?
- Thread starter panthermike
- Start date
Much appreciate this community!
My brother returned the vehicle this afternoon with zero hassle from the dealer.
My brother returned the vehicle this afternoon with zero hassle from the dealer.
That's good news that the return was hassle-free, as I was skeptical about the dealer's policy. I don't think your brother will regret his decision and will likely find a pristine replacement for $40K.
Surprisingly smooth from his account, in/out of the dealer in about 30 minutes. I was impressed that they didn't give him the runaround.
If the factory paint had defects, yes, it would be covered. If a dealer painted it, the factory warranty isn't likely to cover it. What would probably happen is the dealer would "lie" or deny that they painted it.
I read somewhere that a vehicle should be considered depreciated by 25% of the cost of an accident repair.
For example, a $10K repair would devalue the vehicle by $2500.
I also read that some 20% of new vehicles are damaged during delivery. That sounds very high, but who knows?
For example, a $10K repair would devalue the vehicle by $2500.
I also read that some 20% of new vehicles are damaged during delivery. That sounds very high, but who knows?
AZjeff
$50 Site Donor 2023
Awesome that brother gets a reset. Did he tell them why?
Oh, you've seen a few Hondas too!
there is a threshold for the dollar amount of repairs that a new car dealer must reveal to a buyer for in transit and lot storage damage. I believe it varies by state. As I understand it the manufacturers are under no obligation to reveal repairs made during assembly and the time it is under their control (before shipping) It is less common now but vehicles do have paint repairs done at the assembly plant.
In the early 80's GM was building Olds Cutlass, Buick Regal and Pontiac GP bodies in Flint and then trucking them to Pontiac for assembly. The front clip was built and painted in Pontiac and was apparent on many colors.
How do dealers do this, do they just hold the paperwork (financing) for 48 hours before submitting it ? They just treat the vehicle as if it's on an extended test drive ?
Yes they had him sign a form that he could return the vehicle within 48 hours or 120 mi freed and clear.
As far as paperwork I know that they still submit to the banks but it wouldn't be finalized, at least what they told him.
I bought a new car that had body damage in transit not revealed. Silver I could see a mismatch however not sure. I asked dealer for all maintenance done and with 4 miles body shop had fixed the very spot I noticed mismatch.
Good move returning , you occasionally see it.
Good move returning , you occasionally see it.
Yes he did, showed them both the fender color difference as well as the headlight difference. The sales manager agreed that there was damage that had been repaired. He did his due diligence trying to keep the sale by mentioning "it wouldn't have gotten through inspection if there were any structural issues". May or may not be true; I don't think all dealerships are very thorough with PDI.
Was it a rental?
Self insured rental agencies are just going to send to an auction. They don't need to report.
Self insured rental agencies are just going to send to an auction. They don't need to report.
You said yourself it was cosmetic issues and that it drove fine. While I agree with you that dealer's inspections might not be that thorough, I'm not at all surprised that a technician breezed over it given that it was a '24 model. They aren't looking for "evidence of an accident", at least not based on paint match and headlight brand. They're looking for safety concerns primarily.
Q
Quite possible, Carfax said "commercial" vehicle
Could have been a large, self-insured company that just didn't report.
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