Originally Posted By: volk06
Between this and the puro classic media tears, I'm really starting to question Purolator's quality as of late.
It does seem that we've seen an uptick in the quality issues from Puro, MC, and even Wix. But we need to keep things in perspective and not jump to any conclusions.
I know we're just more critical (certainly BITOGers are a very picky lot), and we must be cognizant that information sharing (the 'net) makes for easy wild-fire like transer of this stuff. What used to happen was localized, and now it's world-wide. Unless we have the real warranty data, we can only SWAG it with a wide berth. Used to be that you would show your garage mate the failed filter; now the whole world gets to see it. So we percieve that instances of failures are up, when that may not be the case at all. Industry quality is likely improving, but we "think" it's getting worse, because some many of us have the ability to say "Lookee here! This is wrong!". Let's face it; I'd not likely know any of you if we were not on this site. But now I can see failed fitlers from across the world. But, that does not tell me the actual failure rate; the true data is obscured from view. We only see instances, not trends.
Ironically, it seems like Fram is turning heads with the TG and FU; making people think twice about the good value in their offerings.
My, how the world turns on perceptions ...