Originally Posted By: antiqueshell
Originally Posted By: ragtoplvr
Yes, the old 10 or zero. Classic sign of incompetent management. Everything can be improved. Therefore I never give 10's, Knowing how my time is wasted by the incompetent management unable to use real information, now I never fill one out anymore. Waste of time.
Rod
Why would you throw it out, it is going back to
the manufacturer corporate offices, not the dealership. The only way the $tealership will be
forced to improve their behavior is to have
the mfrs see the survey.
Oh, and where they ask for any comments definitely take a few minutes to explain any issues in detail. These comment sections do get read and acted upon.
If they want it filled out they can pay me for my time. If they are doing the all 10 or it is a zero then they are NOT interpreting the information, so why waste my time.
Any company that treats customer feedback this poorly is wasting my time.
Rod