Mobil 1- Circle of Performance

Joined
Oct 29, 2002
Messages
124
Location
TX
I've called Mobil twice to ck on my 1st (EP) rebate sent in over 3 months ago. Very rude respondent said high demand--will get it when I get it--they have the submission. The one I mailed for AFE sent in over 1 month ago--they can't even ck to see if they got it, yet. This is by far the most pokey response I have ever had to any rebate. I've used M-1 since the 70's--I mentioned this and the disappointment with the delay--he could care less. I'm getting less loyal after the forementioned encounter
 
Joined
Aug 28, 2005
Messages
257
Location
PA
what do you expect? customer service is [censored] all around. IF I receive good service from a company I prefer paying a little extra for their products. I figure I got a great deal on the oil I purchased, was going to get it anyway, and this rebate makes it even better whenever it arrives.
 
Joined
Aug 22, 2007
Messages
396
Location
USA
You don't mail your rebate to Mobil, but rather to a rebate processing clearinghouse who processes them. How would you expect any company to be able to find one specific submission? I got my rebate just fine.
 
Joined
Sep 23, 2006
Messages
11,268
Location
Bad Axe, MI
U guys are worse then my kids!!! you'll get it, patients my child how did this turn into the rebate from [censored] thread again...
 
Joined
Jun 13, 2009
Messages
1,657
Location
Eden Prairie MN
 Originally Posted By: daman
U guys are worse then my kids!!! you'll get it, patients my child how did this turn into the rebate from [censored] thread again...
It always turn into a M1 bash thread..
 
Joined
Jul 3, 2005
Messages
36,201
Location
NY
I never relied much on a rebate, in fact prior to joining BITOG didn't bother much with them. Now I take advantage of rebates whenever possible, but don't buy a product just because of a rebate. I treat the rebate like a bonus, if I get it, I get it. As far as Mobil 1 customer service, they were very rude, either on the phone or via email. More so than any of the other oil companies I corresponded with.
 
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