Lemon 2023 Nissan Frontier

[JTK]

I don't think a buyback on a CPO is going to happen, the best you can hope for is to trade it for something else on their lot and they take care of you with a heck of a deal.

For sure on that.

At least one of the big chain dealers in my area offers a 30day 3000 mile "buy back program", but even with that, I dont think you get out of it completely cost free. They essentially take it back in like a trade-in. My wife has an uncle who went through it with a used Toyota Avalon he wasn't happy with and 'turned it back in' for a used Rav4.

 

[millerbl00]

File a dispute with Nissan too

 

[D60]

For sure on that.

At least one of the big chain dealers in my area offers a 30day 3000 mile "buy back program", but even with that, I dont think you get out of it completely cost free. They essentially take it back in like a trade-in. My wife has an uncle who went through it with a used Toyota Avalon he wasn't happy with and 'turned it back in' for a used Rav4.

Yeah with CPO I suspect you're working more at the dealer level than corporate. You might get full "store credit" but it would be a fight to get most dealers to outright give you a full cash refund.

I can see Nissan corporate putting it back on the dealer: "You inspected it."

 

[ARCOgraphite]

Yeah with CPO I suspect you're working more at the dealer level than corporate. You might get full "store credit" but it would be a fight to get most dealers to outright give you a full cash refund.

I can see Nissan corporate putting it back on the dealer: "You inspected it."

Warrantied Factory Defect? Assuming no accidents. It's a '23.

op: Clean CarFax and not a branded title?

 

[wpod]

The profit comes at the cost of quality.

 

[D60]

Here's a random bit**fest I found about the vehicles but no mention of frame problems. It's just very odd that dealer is seemingly nonchalant about it and Nissan is willing to just send out a frame under warranty.

I still must question if OP is being provided accurate info -- although, again, I can't see how lying benefits any of the parties, either

 

[JTK]

We really need more detail and some pics on what this problem is. Like said, this is a 20yr/old frame/chassis design and still uses hydraulic rack and pinion steering today. I can't imagine what would require full frame replacement on a basically 1yr old frame.

 

[Nukeman7]

It was a 1 year lease is all I know about it. It was on the Nissan lot certified pre-owned that my brother in law works at and he told me he could give us a good deal on it.

You need to get photos and full documentation on the alleged defect before the dealership changes its tune. If they catch wind that you want a buyback, the defective welded frame might just become a bad alignment or worn strut mount instead. If they want to play hardball, it's also time to get "Mrs._Boss" to turn up the heat on your BIL to resolve this situation.

 

[I<3oil]

Didn't weld the frame right... good lord. I don't know if I'd trust the technicians to tear it down and put it back together right either.

Welcome to Nissan, where quality is job #1!

 

[Bladecutter]

I bought a certified pre-owned 2023 Nissan Frontier 6 weeks ago with 14k miles on it.
I brought it in for warranty repairs...

They said the frame wasn't welded correctly at the factory.
The warranty fix is to order in a new frame and rebuild the truck on the new frame.

I told Nissan I wanted a new truck.

You mean, a different USED truck, right???

Because:

You bought a USED VEHICLE.
You don't get a new vehicle because your used vehicle has a warranty issue, even if it is a frame related issue.

And we're talking about a pickup truck frame swap.
Probably the most simple thing to do a frame swap on, outside of a U-Haul box truck.
Hell, probably easier, since the pickup bed weighs less than the box.

So many people get wrapped up in the "what ifs" of a warranty repair job.
Try thinking about the what you're going to get out of the deal.
A 1 year old truck with 14k miles, with a new frame, and every single bolt on the vehicle has been gone over.

 

[JohnnyG]

I wonder what the book hours for that job are?
It seems to me that the hours involved would exceed the value of the truck.
From an insurance perspective, that truck would be totaled, and require a reconstructed title.

 

[KrisZ]

I’m not so sure a frame swap is as easy as some make it out to be. I mean everything will need to be transferred from the old frame to the new one.
It’s pretty much like building the truck from scratch.

 

[twouvakind]

If it is a manufacturer defect then the manufacturer should buy it back, no? I don't think the dealer (was it a Nissan dealer?) should even be on the hook for the repair.

 

[DriveHard]

@Mathew_Boss
We have meetings at 7pm on every third Friday at the old church rec hall. Free coffee and donuts

No such thing as luck - just chance, probability and statistics.

If you had 10,000 men in a coin toss game, "Heads -You're Out" there would be one guy left in the end after about 10-12 tosses that threw Tails every time.

- Arco the Destroyer View attachment 237610

The odds of throwing tails 10 times in a row is about 0.0977%...so you would probably have more than one person out of 10,000

 

[ls1mike]

I have sawzalled cars into quarters pieces and gained an appreciation for what is involved. Swapped engines, transmissions, fuel pumps, trailer axles. one might need more than a simple socket set and 3x the normal space, but it’s still not creative work.

On your own stuff. I still wouldn't want some tech at a dealership doing this to my car.

 

[02SE]

As a former dealer master tech back in the day, the success of replacing a frame is going to depend on how skilled and conscientious the tech(s) is/are. Since it was a used truck, I doubt they'll give you a 'New' replacement truck. What they do will likely depend on whether Nissan Corp. gets involved, or if it stays at the dealer level.

Good luck.

 

[Dr_Dr3i]

Here is what certified pre-owned means:
View attachment 237506
From the 167 point inspection list:

View attachment 237510

View attachment 237511

Get it fixed then get your BIL to get you another good deal when you trade it in on something else.

Good idea, except I'd suggest NOT doing business with friends if you want to remain friends.

And definitely DO NOT do business with family, as those grudges can last a lifetime for some folks. A discount isn't always worth it.

 

[Chris142]

A frame swap is not as bad as it sounds. All the major components like the rear axle and springs, engine and transmision etc stay together. When I was 17 I built a toyota truck out 3. It took me 3 days by myself with no air tools. I bet a couple dealer guys could do one in a day.

The biggest problem I encountered was all the plastic clips for wires.

 

[JTK]

A frame swap is not as bad as it sounds. All the major components like the rear axle and springs, engine and transmision etc stay together. When I was 17 I built a toyota truck out 3. It took me 3 days by myself with no air tools. I bet a couple dealer guys could do one in a day.

The biggest problem I encountered was all the plastic clips for wires.

Look at all the cab-off work that needs to be done on HD pickup trucks these days. Ford techs must be pretty good at this type of involved work. Nissan techs? Who knows.

 

[Cujet]

I’m not so sure a frame swap is as easy as some make it out to be. I mean everything will need to be transferred from the old frame to the new one.
It’s pretty much like building the truck from scratch.

Clearly it is not a simple matter. As it is not just a cab removal. Guessing two weeks work.